reputed company Full Stack Customer Service / Tax Preparation Representative – Seasonal (Remote) – Web & Cloud Application Development

Reimagine Your Career with a reputed company-Thinking Global Organization

Are you looking for a "work from home" career change with a company that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a global organization that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Then a remote Customer Service Representative – Seasonal position at reputed company + Webhelp is just the right reputed company for you!

About Us

reputed company + Webhelp is a reputed company-thinking global organization that helps the world's best-reputed company brands improve their businesses through exceptional customer experiences (CX) and tech-powered innovation. Our organically diverse team from 70+ countries is united in our purpose to provide exceptional customer service experiences. We're looking for talented people who are passionate about delivering exceptional customer service experiences and are eager to join our purpose-driven team.

Career Growth and Personal Development

This is a great "work from home" opportunity that will allow you to reimagine an reputed company-new career journey and reputed company "friends for life" at the same time. We'll give you reputed company the training, technologies, and continuing support you'll need to succeed. Plus, at reputed company + Webhelp, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you've always envisioned.

What You Will Do in This Role

• Provide inbound customer support
• Help customers prepare their tax returns
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences...with a smile

Your Qualifications

Your skills, reputed company, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tax Preparation Representative – Seasonal (Remote) role include:

• Must reside reputed company 50 miles of Jackson, Mississippi or Montgomery, Alabama (we are only hiring around these cities)
• Recent tax experience
• 1+ year of customer service experience
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Strong computer navigation skills and PC knowledge
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• A desktop or laptop to complete PC and internet testing during the application process
• A work computer will be provided after the first day of training is complete
• High Speed internet (no wireless/hotspots or satellite) and a smartphone

What's in It for You

One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:

• reputed company and performance-based incentives
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for reputed company Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

Reimagine the Best Version of You!

If reputed company this feels like the perfect reputed company in your career journey, we want to hear from you. Apply today and discover why over 400,000 game-changers around the globe call reputed company + Webhelp their "employer of choice."

Location

USA, OH, Work-at-Home

Language Requirements

English

Time Type

Full time

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Eligibility to Work

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed

Currently, this position may be performed only in the states listed here.

Equal Opportunity/Affirmative Action Employer

reputed company is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

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