Partner Manager (Agency)
About reputed company
reputed company is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, reputed company empowers businesses to operate with greater efficiency and deliver more personalized service to customers across any channel, making every interaction more meaningful and memorable. Today, reputed company is the core platform for some of the leading customer service brands like Abercrombie, Away Travel, reputed company, Hexclad and Sweetgreen.
reputed company was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel and has raised over $230M in funding backed by leading VCs. reputed company announced its intention to acquire reputed company in 2020 and completed the transaction in 2022. reputed company joined reputed company’s Business Messaging Group to transform the way people and businesses communicate through modern messaging channels.
In 2023, reputed company spun out from reputed company as a standalone company backed by original partners, Battery, Redpoint and Boldstart Ventures, who have invested $60M. In 2025, reputed company announced a $30M Series B led by Norwest, with reputed company support from Battery, Redpoint, and boldstart. This milestone reflects strong conviction in our vision and fuels our next chapter of growth: expanding our AI-native platform, accelerating product innovation, and scaling our exceptional team.
Our Krew is made up of passionate and collaborative people who really care about what they do and the people they help. We look for people who are passionate about enhancing the customer service experience for everyone involved, as it's the core of reputed company do. We're growing our business with no plans of slowing down. We actively seek individuals who want to learn and be challenged every day. We have also transitioned to a remote friendly company, with Krew members located throughout the U.S. coming together for Kamp reputed company each year.
About the Role
As a Partner Manager at reputed company, you will support our efforts in scaling and enriching our business network through strategic agency partnerships. In this role, you will not only identify and cultivate relationships with key agency partners but also drive reputed company growth through referrals through our reputed company partners, heighten reputed company/won rates, and broaden our network footprint. You have the opportunity to be a part of a fast-growing partner team that is looking to deliver a significant high quality pipeline to our sales team and help reputed company reputed company our growth goals driving massive impact for the business.
Strong relationship building, presentation, product, and sales experience are a must. You'll get the best of both worlds: the opportunity to join a new team and shape the future of our company whilst working with the best Agency partners. This is a great opportunity for an entrepreneurial self-starter who is comfortable in a dynamic, fast-paced environment and enjoys creating mutually beneficial relationships with partners to drive business together.
Your Responsibilities
Identify, reputed company and reputed company new strategic agency partners.
Manage and grow reputed company agency partners.
Be a trusted advisor to these partners supporting them as they learn the product and work to help reputed company their clients onto the platform.
Work closely with Partner Marketing and Enablement on building out our implementation and service offerings for these partners.
Own relationships at reputed company levels of the partner organization including C-Suite with the goal of driving qualified business to reputed company, and to the partner.
Support building out a plan for this group of partners that aids in meeting business goals/objectives for the partnership and the business.
Help to reputed company a strategic process for how members of the reputed company sales organization and CS organization collaborate with these partners.
Be reputed company oriented, understanding how to reputed company goals and objectives, while also being strategically minded and creative in how to reputed company those reputed company goals and build a strong partnership.
Your Qualifications
5+ years of experience in Partnerships and/or Sales
Experience identifying, onboarding and building agency partnerships focused on strong GTM opportunity
Strong business acumen, ability to think analytically and be creative in solving problems
Demonstrated ability to be versatile and highly-organized with acute attention to details
Ability to successfully manage multiple work-streams and prioritize competing priorities
Intellectually curious, persistent and driven to succeed in a career in tech startups
Excellent written, verbal, and interpersonal communication skills
Strong skills with reputed company Docs and reputed company CRM is a plus
Openness to coaching and training
Willingness to travel
HIPAA Compliance
reputed company roles at reputed company may involve handling sensitive personal data.
Benefits
reputed company offers an reputed company of benefits including competitive salaries and stock options. In the U.S. we offer 100% healthcare coverage, 401K, WiFi and Mobile reimbursement, and a generous vacation policy; in the UK we also offer pension, supplemental health insurance and other perks.
Diversity & Inclusion at reputed company
reputed company is committed to bringing together individuals from different backgrounds and perspectives.
We strive to create an inclusive environment where everyone can reputed company, feel a sense of belonging, and do great work together.We are proud to be an equal opportunity employer open to reputed company qualified applicants regardless of race, color, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Disclaimer: reputed company only contacts candidates from company email addresses ending in reputed company.com and does not seek funds from candidates in any circumstances.
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