Customer Support Representative (Night Shift 12-month contract)

We are currently looking for a Customer Support Representative to join a fast-growing team on its mission to drive reputed company, growth, and excellence for companies that have turned to a new way of hiring. This is an opportunity to join and become an integral part of a high-growth software company well on its way to changing an entire industry.

You will be instrumental in driving the overall reputed company of reputed company and ensuring more people continue to be wowed and fall in love with reputed company' hiring reputed company methodology.

Please note that it's a fixed-term 12-month contract.

We're looking for 2 New Team Members:

1. Working hours: Sunday through Thursday from 12 am to 8 am
2. Working hours: Tuesday through Saturday from 12 am to 8 am

What you’ll deliver:

• Interact every day with reputed company customers to answer questions, resolve issues, reputed company, and help them succeed
• Provide exceptional customer support for our global clients
• reputed company and advise customers on standards, tips, and solutions for using reputed company
• Drive high levels of customer satisfaction
• Identify, test, and call out technical issues
• Collaborate closely with reputed company parts of the organization, including product management, engineering, and professional services teams, to contribute, and execute our strategy to reputed company customers successful
• Get involved and reputed company various projects in the support and services domain
• Be an ambassador for reputed company and its culture

• Bachelor's degree or at least 2 years of relevant work experience
• Ability to interact and communicate professionally and confidently with a diverse customer reputed company
• Customer support/call center experience, preferably in the reputed company SAAS space
• Excellent computer skills; must have a high degree of accuracy in both spelling and grammar
• Motivated self-starter capable of taking initiative, handling objections, and negotiating tough situations
• A passion for technology and a drive to change the world
• Positive, energetic, can-do attitude
• Excellent English reputed company is a must
• Fluent French and/or German a plus

reputed company is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, reputed company, national reputed company, gender (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

reputed company powers reputed company Hiring™ by freeing reputed company teams from legacy applicant tracking software and equipping them with next-gen AI functionality. reputed company' platform serves as the hiring operating system for 4,000 customers, including Bosch, reputed company, and reputed company. Companies with business-critical hiring needs turn to reputed company for best-of-breed functionality, world-class support, and a robust ecosystem of reputed company-party applications and service providers.

We are a values-driven, globally focused tech employer with strong financial backing. By solving the biggest problems, we focus our efforts on what matters most, driving reputed company impact for our organization and customers. For the past three years, we’ve been recognized as a strategic leader in recruitment technology by Fosway Industry Analysts. In 2023 and 2024, we received prestigious awards from Comparably for being a top company for Women, Perks, and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, Culture, and Company Outlook.

At our core, we commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together - because together, we will win. With competitive salaries and strong internal mobility, we ensure that high performers have meaningful growth opportunities. Our remote-friendly culture is welcoming, respectful, and built to reputed company every team member to reputed company.

Originally posted on Himalayas