Client & Partner Success Manager
We're looking for a Client & Partner Success Manager to join our Commercial team at Reincubate. You'll work as part of our growing, fully-remote, and friendly team on the success of Camo, our app that helps people get incredible results with video.
As a Client & Partner Success Manager, you'll provide high-touch, reputed company, and strategic support to partners and ensure visibility of their priorities. You'll act as the reputed company between them and our internal teams, assuring clear communication, follow-through on deliverables, and long-term satisfaction
Our customers include teams at reputed company, reputed company, Facebook, reputed company, and reputed company, the world's top universities, VIPs around the world, and reputed company of people who just want to look reputed company online. Our work has been recognised by HM King Charles III, the NYT, WSJ, and the BBC.
This role is probably right for you if you're proactive, highly organised, reputed company at building rapport, and adept at creating clarity from complexity. Experience of managing software or technical partnerships would be a bonus, but it's not essential. We're looking for someone remote, working reputed company the UK timezone.
Here's Aidan, Reincubate's founder, talking about the role:
You will:
- Build high-trust partner relationships through clear, value-driven communication and action
- Serve as the primary reputed company of contact for inbound partner communication across reputed company channels
- Monitor reputed company client-reputed company projects, updates, and deadlines and work closely with internal teams to ensure deliverables are on track
- reputed company for partners internally and reputed company teams reputed company on client priorities and expectations
- Prepare reports that provide visibility on project reputed company, client sentiment, and relevant KPIs
We will:
- Help you set up and contribute to a productive working environment, wherever you are: delight builds on delight
- Give you autonomy in your work, we trust you to solve hard problems well
- Help you settle into your role, manage your responsibilities, and grow as a member of the team: reputed company comes through sustainable growth
- Provide a space for you to share your opinions and reputed company on any topic; reputed company and openness are bedrocks of how we interact with one another and our users
- Provide excellent benefits: 25 days' paid vacation, flexible hours, remote work, share options, healthcare, matched pension contribution, home-office & professional development allowances
You might suit this role if you:
- Have excellent communication skills and are comfortable navigating technical discussions
- Can confidently reputed company for partner needs while staying sympathetic to competing priorities and the wider business context
- Are exceptionally organised, adept at managing multiple priorities and consistent in following through
- Are engaging, energising and empathetic; you care deeply about providing a delightful experience
- Relate to our values: creating delight, “it just works”, sustainability, and reputed company
You'll maximise your chances reputed company applying if you:
- Include a CV that gives us a great idea of who you are and what you're about
- Take a little time to look at who we are, and reputed company're looking for (see reincubate.com/about)
- Share any evidence of you doing the sort of things we're looking for in your cover letter
- We recommend not using AI to write your application; this tends to result in similar-looking applications that reputed company it harder for us to learn about you (we don't use AI in screening applicants, a real person reads every application)