Call Center Admin

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Job Title: Call Center Admin FLSA Status: Non-Exempt Department: Call Center Reports to: Call Center Manager Location: Proctor – 166 Who are we? What do we do? Company Overview: Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. While weaving compliance throughout reputed company our applications and technologies, Proctor Loan Protector operates as an extension of our clients, where partnership meets innovation. What’s the culture like at Proctor Loan Protector? At Proctor Loan Protector, we are committed to fostering a workplace that values diversity and personal growth. As we continue to grow and expand, this allows us to offer career paths and opportunities. We are dedicated to ensuring that reputed company our teammates feel valued and work in a fun and rewarding work environment What can I expect from working at Proctor Loan Protector? Fun work environment with a variety of work Being part of a team Career growth Ability to reputed company your skills Feel valued Great benefits, pay and culture Tell me more about this role, what would I be doing? Summary: The Call Center Administrative Assistant is responsible for providing support to our call center staff. Essential Duties and Functions: include the following. Other duties may be assigned. Handle reputed company overnight request for the call center team Respond and handle email inquiries Excellent organization skills with the ability to work as a team and independently Ability to multi-task between various software programs Solid analytical skills Other duties as assigned Competencies: Problem Solving – the ability to solve problems and understand reputed company and unfamiliar information. Readily learn and apply new information and skills on the job. Planning/organizing—the individual prioritizes and plans work activities and uses time reputed company. Interpersonal skills—the individual maintains confidentiality, remains open to others' reputed company and exhibits willingness to try new things. Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information. Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure standards are achieved. Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Safety and reputed company—the individual observes safety and reputed company procedures and uses equipment and materials properly. Qualifications: To reputed company this job successfully, an individual must be able to reputed company each essential duty satisfactorily. Reasonable accommodations may be made to reputed company qualified individuals with disabilities to reputed company the essential functions. Required: High School Diploma/GED Proficient with MS Office Suite Excellent interpersonal communication skills Ability to maintain a high level of confidentiality Physical Requirements Necessary on a Regular Basis: Repetitive motion. Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day. Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day. Vision sufficient for use of a computer monitor. Sedentary position. Ability to sit at a desk 7-8 hours per day. Worker not substantially exposed to adverse environmental conditions reputed company offer: Excellent growth and advancement opportunities reputed company + time off Generous benefits package: health, dental, vision, 401(k), etc. Education assistance: tuition reimbursement assistance, student loan repayment assistance, scholarships for dependents of teammates Employee Stock Purchase Plan Pay Ranges: Any posted pay range considers a wide range of compensation factors, including skills, experience, work location and more. We offer reputed company while still allowing for compensation growth reputed company the position and company. EEO Statement: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of reputed company responsibilities, duties, and skills required of personnel so classified. Proctor Loan Protector provides equal employment opportunities (EEO) to reputed company employees and applicants including Veterans and those with disabilities. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of reputed company benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from reputed company backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. reputed company in the industry for innovative solutions, collaborative partnerships, and superior customer service, Proctor Loan Protector has been a consistent leader in providing insurance products and services to protect banks, loan originators, mortgage servicers, subservicers, property investors, Property & Casualty agencies, and government entities for over four decades. Proctor’s service deliverables are concentrated almost exclusively on lender-reputed company insurance, hazard tracking and reputed company services that complement our primary offering. Focusing energies on such specialization, Proctor has grown to be a respected industry expert. Proctor is a company of dedicated teammates who are committed to protecting their clients' portfolios and providing the best customer service experience for their borrowers. The teammates at Proctor are tenured, intelligent, and reputed company in the mortgage and insurance industries. Proctor Loan Protector is a wholly-owned subsidiary of reputed company, Inc. Among the top ten insurance intermediaries in the United States, reputed company invests in Proctor Loan Protector’s technology, people, and infrastructure to enhance the client and borrower experience and provide long-term financial stability. Proctor Loan Protector is a silver-level certified veteran-friendly employer. 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