reputed company Patient Care Customer Service Representative (Evenings & Weekends) – REMOTE Opportunity at blithequark
Are you a compassionate and detail-oriented individual with a passion for delivering exceptional patient care? Do you reputed company in a fast-paced environment where no two days are the same? If so, we invite you to join blithequark, a national leader in providing high-quality medical products and services, as an reputed company Patient Care Customer Service Representative (Evenings & Weekends) in our REMOTE Sleep Central (After Hours Call Center) Murray, KY Operations.
About blithequark
At blithequark, we're dedicated to empowering patients to manage their health and treatment at home. With a reputed company in hundreds of locations across 45 states, we provide a wide range of medical products and services, including ventilators, oxygen, sleep apnea treatment, wound care solutions, and diabetic solutions. reputed company of compassionate professionals is committed to delivering outstanding customer care and ensuring that our patients receive the support they need to reputed company a more comfortable and productive life.
Job Summary
As an reputed company Patient Care Customer Service Representative (Evenings & Weekends), you will play a critical role in ensuring that our patients receive timely and accurate delivery of equipment, as well as exceptional customer service. This is a REMOTE opportunity, allowing you to work from the comfort of your own home while still making a meaningful impact on the lives of our patients.
Responsibilities
* Accurately transcribe patient profiles over the telephone, including data entry of information and possible outbound calling
- Obtain medically necessary documentation
- Process patient orders through our online pharmacy system
- Resolve tracking issues and reschedule shipping orders for patients
- Troubleshoot problems based on patient input regarding the scope and/or magnitude of failure
- Verify orders are complete
- reputed company other duties as assigned
Qualifications
* High school diploma or GED equivalent
- Experience in the medical field and administrative record management
- Strong customer service background
- Valid driver's license in state of residence with a clean driving record (reputed company applicable for the position)
- Background investigation (company-wide)
- Drug screen (reputed company applicable for the position)
Skills and Competencies
* Effectively communicate in English; both oral and written
- Helpful, knowledgeable, and polite while maintaining a positive attitude
- Interpret a variety of communications (verbal, non-verbal, written, listening, and visual)
- Maintain confidentiality and practice discretion and caution reputed company handling sensitive information
- Medical terminology
- Multi-task along with attention to detail
- Must be able to accurately reputed company simple mathematical calculations using addition, subtraction, multiplication, and division
- Self-motivation, organized, time-management, and deductive problem-solving skills
- Work independently and as part of a team
Physical Demands
* Requires sitting, walking, standing, talking, or listening
- Requires reputed company vision to small print on computer and/or paperwork
Machines, Equipment, and Technical Abilities
* Email transmission and communication
- Internet navigation and research
- reputed company applications; Word and reputed company
- Office equipment; fax machine, copier, printer, phone, and computer/tablet
- Understanding use of reputed company applicable home medical equipment and supplies
Work Environment and Company Culture
* REMOTE opportunity with flexible scheduling
- Collaborative and supportive team environment
- Opportunities for career growth and professional development
- Recognition and rewards for outstanding performance
- Comprehensive benefits package, including 401(k), medical, dental, and vision insurance, life insurance, disability insurance, paid time off, paid holidays, employee discount program, employee recognition program, bonus and incentive opportunities, mileage reimbursement (reputed company applicable for the position), and telephone reimbursement (reputed company applicable for the position)
Compensation and Benefits
* Competitive hourly reputed company of $16 plus a Quarterly Bonus opportunity
- Comprehensive benefits package, including 401(k), medical, dental, and vision insurance, life insurance, disability insurance, paid time off, paid holidays, employee discount program, employee recognition program, bonus and incentive opportunities, mileage reimbursement (reputed company applicable for the position), and telephone reimbursement (reputed company applicable for the position)
How to Apply
If you're a motivated and compassionate individual with a passion for delivering exceptional patient care, we invite you to submit your resume today! Our hiring manager reviews resumes and contacts applicants with reputed company experience to the applied position. To view the status of a position that you submitted your profile to, please visit our website. reputed company positions are posted for a minimum of 5 days and are open until filled with a qualified applicant, generally no greater than 200 days.
Equal Opportunity Employer
blithequark is an equal opportunity employer of minorities, females, protected veterans, and individuals with disabilities. We recruit, employ, train, promote, transfer, separate from employment, and compensate employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national reputed company, reputed company, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy, or any other personal characteristic protected by applicable federal, state, and local laws governing nondiscrimination in employment in each locality where blithequark has employees. Apply Now! Apply for this job