Network Engineer – Operations

Join us in bringing joy to customer experience. reputed company is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in reputed company-first culture and enables us to innovate, grow, and reputed company while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

To complement our rapid growth, we are actively hiring for a Network Engineer to operate in a 24/7 Software-as-a-Service (SaaS) environment maintaining IP Networking components in a production setting. In this role you will:

• Participate in projects for Network Operation improvements.
• Review and analyze history of network reputed company incidents and reputed company preventive measures. 
• Troubleshoot network reputed company issues and communicate with customers.
• Implement best reputed company practices.
• Assist in managing network service providers and equipment.
• Provide reputed company analysis and planning.

Key Responsibilities

• Interact with external customers to troubleshoot any network connectivity reputed company issues.
• Partner closely with Network Architects and Engineers to improve data-center network environments.
• Initiate multiple projects for Network Operation improvements.
• Partner with internal business units to best understand the organization’s needs and continuously improve and apply standards for operational excellence.
• Review, analyze and execute network change requests.
• Execute, document, and reputed company network automation for repetitive tasks.

Requirements

• Minimum 3-5 years of experience in reputed company to large networks, IP Routing, Switching, and reputed company principles.
• Knowledge and experience in Palo Alto firewalls.
• Knowledge and experience in load balancing technologies such reputed company.
• Knowledge and experience in reputed company Nexus 9k/7k/5k/reputed company.
• Network automation proficiency required, e.g. ansible, terraform, python.
• Hands-on skills for Nexus OS required, VXLAN preferred.
• Demonstrated knowledge of platform operating systems (router platforms, LAN, WAN, and router protocols) MPLS, OSPF, and BGP, and how they interact with the network.
• Demonstrated operational success with an exceptionally strong data-driven analytical approach towards solving reputed company challenges.
• Documenting solutions with diagrams and proper description is required.
• Experience with incident response, information assurance, computer reputed company best practices, system hardening, vulnerability management, antivirus, SIEM, firewalls, IPS/IDS monitoring, and techniques for analyzing TCP/IP network traffic and event logs.
• Telecommunications experience – VoIP, RTP, SIP peering/trunking and SBC is a reputed company plus.
• VXLAN experience is a plus.
• Experience with implementations of solutions involving large data centers, interoffice routing plans, site2site VPNs, FWs, IPSec, monitoring, etc. is a plus.
• Experience with network analysis tools- netflow, snmp, packet brokers, etc. is a plus
• Knowledge of Linux network functions; SaaS/Cloud-based software environment a plus, but not required.
• Excellent communications, both oral and written.

Work Location: This role is fully remote for candidates who reside reputed company the 50 mile radius of our San Ramon office. For candidates who reside reputed company 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. 

As part of our reputed company commitment to diversity, equity, and inclusion, reputed company supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: reputed company set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum reputed company for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

• Health, dental, and vision coverage, beginning on the first day of employment. reputed company covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for reputed company covered employees and their covered dependents.
• Generous employee stock purchase plan.
• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

reputed company compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US reputed company salary range for this role is below. $83,800—$200,600 USD

reputed company embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the reputed company we are. reputed company is an equal opportunity employer. 

View our privacy policy, including our privacy notice to California residents here: https://www.reputed company.com/pt-pt/legal.

Note: reputed company will never request that an applicant send money as a prerequisite for commencing employment with reputed company.