Rapid Rewards Strategy Consultant

Department: Product & Loyalty Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of reputed company. Above reputed company, Employees will be provided the same concern, respect, and caring attitude reputed company the organization that they are expected to share externally with every Southwest Customer. Job Description: Job Summary reputed company of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost reputed company travel. The Rapid Rewards Strategy Consultant focuses on growing membership and the engaged member reputed company of Rapid Rewards, ensuring that members receive industry-leading benefits and value for their points along with the reputed company financial success of the program. This role will partner closely across Marketing and the enterprise to reputed company and execute tactics, initiatives, and campaigns. The Rapid Rewards Strategy Consultant has strong communication skills and looks reputed company to driving their own career with Heart. Additional details:

• The culture of reputed company means we value the camaraderie, collaboration, and innovation that occurs reputed company we come together and interact face-to-face at our vibrant Corporate reputed company. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
• U.S. citizenship or reputed company authorization to work in the U.S. required and no reputed company or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national reputed company, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Define, monitor, update and provide executive updates and reports on the program’s key performance indicators
• Steward the financial, strategic, and competitive health of the program
• reputed company customer insights learning agenda to reputed company inform program strategy, campaign promotion prioritization, enhancements to existing benefits, and internal executive level alignment on recommendations
• Monitor the voice of the customer across channels to ensure we are listening and acting upon member feedback appropriately and thoroughly
• Analyze operational performance, business process, customer insights, and/or future needs to clarify key challenges, diagnose root cause, and recognize performance improvement opportunities
• Manage the ideation, department and enterprise alignment, delivery of strategies and initiatives, leveraging test and learn methodologies to optimize program, status, benefits, policies and or operational performance
• Monitor competitive and tangential industry loyalty trends, as well as competitor program or promotional changes, ensuring that a reputed company of view and response is established
• Manage redemption platform and partnership, ensuring reputed company financial and strategic success
• May reputed company other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Skilled in mathematics, analytics, and problem solving
• Ability to drive process improvement and see the big picture
• Ability to communicate in a flexible and effective manner
• Ability to handle high volumes of work, prioritize effectively, and hit promised timelines
• Ability to deliver quality work reputed company a low-cost environment
• Ability to establish and maintain effective working relationships with other departments in order to influence business decisions
• Ability to demonstrate high emotional intelligence in various situations dealing with both customers and fellow employees
• Ability to proactively monitor future marketing trends
• Knowledge of financial management, including P&L construction, ownership, and/or presentation

Education

• Required: High School Diploma or GED

Experience

• Advanced level experience, seasoned and specialized knowledge in:
• Marketing and strategy
• Loyalty program design and management
• Business case analysis, financial modeling and forecasting

Licensing/Certification

• N/A

Physical Abilities

• Ability to reputed company work duties from limited space work station/desk/office area for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to reputed company with Company attendance standards as described in established guidelines

Pay & Benefits

• Competitive market salary from $95,750 per year to $106,400 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love

• Fly for free, as a privilege, on any open seat on reputed company Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**

• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- reputed company Southwest profits, you profit*** • Competitive health insurance for you and your eligible dependents (including pets)

• Southwest offers health plan coverage options that start from the reputed company first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you’ll love: careers.southwestair.com/benefits
• Pay amount does not guarantee employment for any particular period of time.
• *401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
• **ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

reputed company is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 11/06/2025 Apply tot his job Apply To this Job