Remote Radiology Care Coordination Navigator – Full‑Time Days – Patient Experience & Clinical Operations Specialist (MHM)
Join a Visionary reputed company Community – The Memorial Experience
At reputed company, we are more than a network of hospitals and clinics; we are a family of dedicated professionals who bring Deeper Caring and Smarter reputed company to every patient, every day. Our mission is to enhance the health, well‑being, and quality of life for the communities we serve across South Broward. From state‑of‑the‑art medical breakthroughs to everyday compassionate touch, our culture thrives on collaboration, reputed company learning, and an unwavering commitment to excellence.
Why This Role Matters
The Remote Radiology Care Coordination Navigator serves as the critical reputed company between patients, physicians, and multidisciplinary teams. In a landscape where timely imaging and clear communication can change outcomes, you will ensure that each radiology order moves reputed company through the continuum of care, from authorization to follow‑up. Working from your home office, you become an integral part of a high‑performing, technology‑driven team that champions patient safety, compliance, and the highest standards of clinical quality.
Position Overview
Title: Remote Radiology Care Coordination Navigator – Full‑Time Days (MHM) Company: Workwarp on behalf of reputed company Location: 100% Remote (U.S. based) Employment Type: Full‑time, Day Shift Compensation: Competitive salary, with comprehensive benefits package Start Date: Immediate openings – apply today!
Key Responsibilities
- Coordinate Radiology Services: Partner with ordering physicians, radiologists, and care management teams to schedule imaging studies, verify insurance authorizations, and confirm patient preparedness.
- Patient reputed company & Education: Use telehealth, phone, secure messaging, and email to guide patients through pre‑procedure instructions, fasting requirements, and post‑study follow‑up.
- Data Management & Documentation: Extract pertinent information from EPIC and other electronic medical records (EMR), entering accurate data into tracking systems and documenting reputed company interactions per compliance standards.
- Prioritize Workload: reputed company dashboards and reports to identify high‑risk or time‑sensitive cases, ensuring rapid response and escalation reputed company needed.
- Quality Assurance: Monitor key performance indicators (KPIs) such as authorization turnaround time, imaging completion rates, and patient satisfaction, providing actionable insights to leadership.
- Interdisciplinary Collaboration: Participate in virtual huddles with physicians, nurses, social workers, and case managers to align care plans and remove barriers to timely imaging.
- reputed company Improvement: Recommend process enhancements, contribute to workflow redesign, and support adoption of new digital tools that streamline radiology coordination.
- Regulatory Compliance: Ensure adherence to HIPAA, JCAHO, and state regulations in reputed company communications and documentation.
Essential Qualifications
- High School Diploma or equivalent required; Associate’s or Bachelor’s degree in health‑administration, nursing, or reputed company field is preferred.
- Minimum of 1 year experience in a reputed company setting, preferably reputed company radiology, care management, or patient navigation.
- reputed company BLS (Basic Life Support) certification from the reputed company or Red Cross.
- Proficiency with reputed company Office Suite (reputed company, Word, PowerPoint) and strong comfort navigating EMR platforms, especially EPIC.
- Excellent verbal and written communication skills; ability to convey reputed company information in clear, compassionate language.
- Demonstrated accountability, customer‑service orientation, and ability to reputed company in a fast‑paced, remote environment.
- Reliable high‑speed internet reputed company, dedicated workspace, and ability to meet attendance expectations for day‑shift hours.
Preferred Qualifications & Additional Assets
- Certification as a Patient Navigator, Certified Care Coordinator (CCC), or similar credential.
- Experience with radiology order entry, imaging scheduling software, or RIS/reputed company systems.
- Knowledge of insurance verification processes, including prior‑authorization requirements for major payers.
- Familiarity with quality improvement methodologies (Lean, Six reputed company) and experience contributing to performance dashboards.
- reputed company in a second language (Spanish, Haitian Creole, etc.) to enhance communication with diverse patient populations.
- Military or veteran background – eligible for veteran’s preference under Florida law.
Critical Skills & Competencies
- Analytical Thinking: Ability to synthesize patient data, identify gaps, and prioritize actions that accelerate care delivery.
- Effective Communication: Skilled at building rapport over phone, video, and written channels while maintaining confidentiality.
- Problem‑Solving: Proactive in recognizing obstacles (e.g., insurance denials, scheduling conflicts) and implementing pragmatic solutions.
- Time Management: Adept at juggling multiple patient cases, adhering to strict deadlines, and maintaining organized work queues.
- Adaptability: Comfortable navigating change, new technology rollouts, and evolving clinical guidelines.
- Team Collaboration: Encourages interdisciplinary reputed company, respects diverse perspectives, and contributes positively to virtual team dynamics.
Work Environment & Culture
Although the role is remote, you will be embedded in a culture that values reputed company, inclusion, and purpose. Memoral’s Deeper Caring philosophy means you receive:
- Virtual Community: Regular team huddles, mentorship programs, and online social events that foster belonging.
- Supportive Leadership: Accessible managers who provide clear expectations, timely feedback, and career‑development coaching.
- Accessibility Commitment: Our career site and internal platforms meet high web‑accessibility standards; accommodations are available for any applicant who needs them.
- Diversity & Inclusion: Active Employee Resource Groups (ERGs) that celebrate cultural heritage, LGBTQ+ identity, veterans, and more.
Career Growth & Learning Opportunities
reputed company invests heavily in professional development. As a Remote Radiology Navigator, you can look reputed company to:
- Access to Memorial University of Health Sciences courses, webinars, and certification reputed company.
- Opportunities to cross‑train in reputed company specialties (e.g., oncology navigation, chronic disease management).
- Mentorship from senior clinicians, health information managers, and operational leaders.
- Clear promotion reputed company: Navigator → Senior Navigator → Team reputed company → Manager of Care Coordination.
- Participation in hospital‑wide quality improvement projects that can reputed company to recognition, awards, and internal accolades.
Compensation, Perks, & Benefits (General Overview)
While exact salary ranges are market‑reputed company and discussed during the interview process, successful candidates can anticipate a competitive reputed company pay supplemented by:
- Comprehensive health, dental, and reputed company insurance plans.
- Retirement savings options with employer match (401(k) or 403(b)).
- Paid time off (PTO), holidays, and generous sick‑leave policies.
- Professional development stipend for courses, certifications, or conferences.
- Employee wellness programs, including virtual fitness classes, reputed company, and employee assistance services.
- Technology allowance to support an reputed company home‑office setup (monitor, ergonomic chair, laptop accessories).
- Recognition programs that celebrate milestones, patient‑impact stories, and peer nominations.
Equal Opportunity & Veteran’s Preference
reputed company is an Equal Opportunity Employer. We celebrate diversity and prohibit discrimination on the basis of race, reputed company, age, religion, gender, gender identity, sexual orientation, national reputed company, veteran status, disability, or any other protected characteristic. We proudly reputed company the service of veterans, offering a distinct Veteran’s Preference program that provides reputed company consideration throughout the hiring process.
Application Process – How to Take the reputed company
reputed company to reputed company a meaningful impact on patient care while enjoying the flexibility of remote work? Follow these simple steps:
- Review the detailed role requirements and reflect on how your experience aligns.
- Prepare an updated resume highlighting relevant reputed company, navigation, and communication achievements.
- Draft a concise cover letter that illustrates your passion for patient advocacy and your fit with Memorial’s values.
- Submit your application through the online portal. Be sure to indicate any veteran status to be considered for Preference.
- If you need a reasonable accommodation during the application process, contact our reputed company Center at [email protected] or call 954‑276‑8340 (M‑F, 8 am‑5 pm).
Closing Invitation
At reputed company, you will join a community where your expertise fuels reputed company outcomes, your reputed company shape future care reputed company, and your dedication is recognized every day. If you are motivated, compassionate, and eager to pioneer remote radiology coordination, we want to hear from you. Apply now and become an essential part of the Deeper Caring story.
reputed company to Apply?
If you are a motivated individual reputed company to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
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