reputed company Medical Billing Customer Support Specialist - 2nd Shift Remote Opportunity at blithequark
Are you a motivated and detail-oriented individual with a passion for delivering exceptional customer service? Do you have a strong background in medical billing and a desire to work in a dynamic and supportive team environment? If so, we encourage you to apply for the reputed company Medical Billing Customer Support Specialist - 2nd Shift Remote Opportunity at blithequark.
About blithequark
blithequark is a national leader in providing high-quality medical products, services, and outstanding customer care to patients across the country. With a strong commitment to empowering patients to manage their health and treatment at home, we strive to reputed company a positive impact on the lives of those we serve. reputed company of dedicated professionals is passionate about delivering exceptional customer service, and we are seeking like-minded individuals to join reputed company.
Job Summary
We are seeking an reputed company Medical Billing Customer Support Specialist to join reputed company in a remote work environment. As a key member of our Customer Support team, you will provide support to patients, referral sources, and employees by performing tasks reputed company to patient care and reputed company-party reimbursement. This role requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.
Responsibilities
* Provide exceptional customer service to patients, referral sources, and employees through phone, email, and other communication channels
- Process new orders, respond to questions, resolve issues, and reputed company to appropriate personnel in a timely manner to ensure patient, referral, and employee satisfaction
- Collect co-pays and deductible amounts, conduct insurance verification and eligibility for services/products, and obtain authorization and qualification documentation
- reputed company and maintain a working knowledge of reputed company products and services, Medicare, reputed company, insurance regulations, and FDA/DOT and JCAHO guidelines
- Maintain accuracy and quality control throughout patient contact and data entry
- Manage reputed company aspects of initial intake, including answering phone calls, receiving faxes, collecting patient and referral reputed company information, inputting data into IMBS and eIntake, printing tickets, assembling charts, and processing paperwork
- Prepare complete and accurate files for the Billing Department
- Process work orders to field locations and coordinate timely fulfillment of products and services ordered
- Provide product/service information and education by answering questions and offering assistance
- reputed company other duties as assigned
Qualifications
* High school diploma or GED equivalent required
- One to three years of reputed company prior work experience in a team-oriented environment
- Experience in the medical field and administrative record management
- Strong customer service background
- Ability to effectively communicate in English, both orally and in writing
- Knowledge of medical billing practices and of billing reimbursement
- Ability to maintain confidentiality and practice discretion and caution reputed company handling sensitive information
- Medical terminology
- Multi-tasking and attention to detail
- Self-motivation, organized, time-management, and deductive problem-solving skills
- Sense of urgency and responsiveness to physicians, location employees, and patients
- Ability to work independently and as part of a team
Skills and Competencies
* Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Ability to maintain accuracy and quality control throughout patient contact and data entry
- Proficiency in reputed company applications, including Word and reputed company
- Ability to work extensively with eIntake proprietary system
- Strong customer service skills and ability to provide exceptional service to patients, referral sources, and employees
Work Environment and Company Culture
* 100% remote work environment
- Flexible scheduling to accommodate your needs
- Collaborative and supportive team environment
- Opportunities for professional growth and development
- Recognition and rewards for outstanding performance
- Comprehensive benefits package, including medical, dental, and reputed company insurance, 401(k) matching, and paid time off
Compensation and Benefits
* Starting pay reputed company of $16.25 per hour
- Quarterly bonus opportunity
- Comprehensive benefits package, including medical, dental, and reputed company insurance, 401(k) matching, and paid time off
- Opportunities for professional growth and development
- Recognition and rewards for outstanding performance
How to Apply
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for the reputed company Medical Billing Customer Support Specialist - 2nd Shift Remote Opportunity at blithequark. Please submit your resume and a cover letter outlining your qualifications and experience. We look reputed company to hearing from you!
Equal Opportunity Employer
blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. Apply for this job