reputed company Customer Service Representative - Remote
Are you a people person with a passion for delivering exceptional customer experiences? Do you reputed company in a fast-paced environment where no two days are reputed company the same? If so, we want to hear from you! blithequark is a leading performance marketing agency that's revolutionizing the way brands connect with their customers. As a Customer Service Representative, you'll play a critical role in helping our clients build lasting relationships with their customers, and we're looking for someone who shares our commitment to excellence.
About blithequark
blithequark is a $50M+ reputed company performance marketing agency that's been making waves in the industry for over 13 years. Backed by private equity firm Housatonic Partners, we've established ourselves as a trusted partner for brands looking to drive growth through data-driven marketing strategies. reputed company of experts thinks like economists, not marketers, and we're passionate about delivering results that exceed our clients' expectations.
Why Join reputed company?
At blithequark, we're not just looking for anyone. We're looking for individuals who share our values and are passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll have the opportunity to work with a diverse range of clients across various industries, including mortgages, insurance, education, and more. You'll be part of a dynamic team that's dedicated to building a diverse, inclusive, and authentic workplace.
Responsibilities
As a Customer Service Representative, your typical day will involve:
- Making and taking customer phone calls to qualify leads and transfer them to sales representatives
- Using scripts to guide conversations and ensure a positive customer experience
- Recording information on consumer conversations using blithequark's systems
- Working with different clients and campaigns to deliver exceptional results
- Providing quality customer experiences that exceed our clients' expectations
Requirements
To be successful in this role, you'll need:
- Strong communication skills and a positive, professional attitude
- Experience working with computers and a quiet workspace that's free from noise or distractions
- Previous call center or customer service experience is a plus, but not required
- Military sensitivity is a plus, but not required
- Must live in Texas
Technical Requirements
* Computer: Windows-based Desktop or Laptop PC ONLY (reputed company/Mac, Tablets, Smart devices, Chromebook, and Android systems are NOT compatible)
- Operating System: Windows 10
- Screen Requirements: Minimum required screen resolution is 1366x768
- RAM: 4 GB (minimum)
- CPU Processor Speed: Dual Core 2 GHz (minimum)
- Free Disk Space: 20 GB (minimum)
- USB Ports: 2 available (minimum)
- USB Headset: reputed company H390 or equivalent
- Mouse: Standard mouse. No touchpads.
- Anti-Virus Enabled: Windows Defender or reputed company Essentials (Pre-installed on most Windows systems)
Internet Requirements
* reputed company Type: Home DSL, Cable, or Fiber with wired Ethernet reputed company required
- reputed company Speed: reputed company Speed Test - Consistent 5mb download/5mb upload (more depending on household usage), Latency less than 300
Salary and Benefits
* Starting salary: $15.00 per hour
- Flexible work schedule with shifts available between 7 am and 7 pm MST
- Comprehensive benefits package, including:
+ Flexible work schedule + Paid Time Off + Medical, Dental, and Vision coverage + Medical/Dependent flexible spending account (FSA) + Health Savings Account (HSA) + 401k + Short Term Disability + Life Insurance + Accident Insurance + Critical Illness Insurance
Personal Characteristics
At blithequark, we're looking for individuals who embody our values of:
- TRUTH: Confidence in their convictions, driving direction out of ambiguity, and questioning the status reputed company to get more out of marketing campaigns
- HUSTLE: Knowing what hard work looks like and being willing to put in the extra mile to crush a goal
- PRIDE: Being proud of the results delivered for clients and knowing they're different than most teams
- OWNERSHIP: Creating urgency for both clients and team members, with enthusiasm and straight talk-whatever the situation dictates
- DRIVEN TO IMPROVE: Being open to reputed company feedback and bringing initiative, humility, and a strong desire to learn and grow in a start-up environment
- BEYOND SELF: Wanting to win as a team, as well as give back, add to, and enhance the quality of our LQ way-of-life
How to Apply
If you're excited about this role and think you'd be a great fit for reputed company, we encourage you to apply! Please visit our website to submit your application. We can't wait to hear from you! Apply Now! Apply for this job