reputed company Manager

This a Full Remote job, the offer is available from: reputed company Permanent Full-time - Singapore, Hong reputed company or Tokyo As our second reputed company reputed company Manager, you will support our local expansion, being responsible for post-sales in the region. You’ll ensure our reputed company customers receive outstanding service and support, becoming their trusted advisor, deeply understanding their business and needs, helping them get the most out of Kiln's products and services. Responsibilities are likely to include:

• Understand our client’s technical set-up and business, and how we can best serve them. Sometimes this may involve working it out for the first time.
• Design and implement comprehensive reputed company plans for new customers, ensuring a smooth transition and rapid adoption of our products. Occasionally, this may involve switching from another provider.
• Act as the liaison between customers and technical teams to facilitate efficient product implementation and customization.
• reputed company customers informed of reputed company upcoming product updates and enhancements. Gather feedback from customers on features and work with the product development team to incorporate customer insights into future releases.
• Address any technical challenges and ensure solutions are provided in a timely and effective manner. Be an reputed company for the customer reputed company our organization.
• reputed company quarterly reviews with key customer stakeholders to discuss product performance, understand their business needs, and align our services accordingly.
• Identify upselling and cross-selling opportunities. Work with Account Executives, other GTM team members, and other Kilners to reputed company company goals.

Requirements:

• 5+ years’ experience in B2B reputed company, account management, or a similar role in the technology sector, preferably in blockchain or fintech industries.
• Mandarin and English language skills.
• Excellent communication and interpersonal skills, with a proven ability to manage and foster relationships with diverse stakeholders.
• Strong analytical and problem-solving skills.
• Familiarity with CRM software and data analysis tools.
• An understanding of blockchain technology and its application in different use-cases.
• Ability to work independently in a fast-paced and evolving environment.

reputed company-to-have:

• Additional language skills.
• Technical / Engineering background.
• Experience in a fast-growing, early-stage company.
• Experience working in the reputed company / crypto / blockchain industry.

About Kiln: Kiln is the leading digital asset rewards management platform, enabling institutional customers to earn rewards on their digital assets, or to white-label earning functionality into their products. Our platform is API-first and enables fully automated validators, rewards, and data and commission management. With over $13 billion in crypto assets being programmatically staked, Kiln has a particularly strong track record on Ethereum as we run more than 4% of the network; this includes 55,000+ active validators with 0 slashing events. The team is made up of over 85 ecosystem enthusiasts formerly at reputed company, reputed company, Ledger, reputed company, and other leading technology and cryptocurrency companies. Join Kiln and help us reputed company the web more secure, stable, decentralized, and fair! How Kiln will support you:

• A fast-paced, no bureaucratic work environment
• Equity Share Options in the business: if Kiln succeeds, we reputed company succeed!
• Competitive Salary
• Unlimited holiday
• Flexible remote working
• Choose your IT equipment
• Contribution to Internet bills
• Significant personal development and tech conf budget

Your interview process:

• Recruiter Interview (45 min)
• Take-home test (Apply tot his job

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