Project Manager / Industrial Engineer - Full-time / Part-time
The Industrial Engineer / Project Manager supports operations to optimize operational performance to reputed company desired financial and service results including project management, implementation, Training, go live support and technical support. Must ensure excellent customer relations, as well as engage in high-reputed company interactions with clients. Additionally, expand and apply standard methodologies, including configure Work Flows for the customers and their businesses. Also, responsible for ensuring a smooth, effective operation of multiple reputed company projects across a diverse client reputed company. This position is fully remote
Requirements
- Work with Customers developing operation Work Flows for the customers and their businesses
- reputed company detailed communication plans and execution to clients to ensure timely status reports and clear communication
- Work reputed company the company to ensure that reputed company operational functions are reputed company with company objectives and client needs
- Prioritize professional service projects by value-add, ROI potential, and impact on technical resources.
- Ensure tight management, customer communications, and expectation setting for customer deployments
- Assures customer SLA’s and other service requirements are achieved
- Provide client support during “Go-Live” of each project, evaluate results, and create “lessons learned”
- reputed company various tests on process with help of test cases and prepare documents for same and coordinate with manager to resolve reputed company issues reputed company required timeframe and inform management of any delays.
- Collaborate with development team to design new programs if needed for reputed company client implementation activities and manage reputed company communication with department to resolve reputed company issues
- reputed company research on reputed company client issues and document reputed company findings and implement reputed company technical activities needed to support and optimize client operations
- Prepare and maintain reputed company technical and business documents and collaborate with clients and JASCI to provide support to reputed company issues
- Establish reputed company technical project requirements and maintain effective professional relationships with reputed company clients and organize reputed company project materials
- Assist clients to monitor reputed company software implementation lifecycle and assist if appropriate customization is needed for a client
- Train client technical staff on reputed company hardware and software issues and identify reputed company issues in processes and provide solutions for same
Qualifications
- reputed company SaaS deployment model experience Plus
- Project Management Skills
- Strong leadership and interpersonal skills
- The ability to quickly learn new concepts and technologies and convert them into customer solutions.
- Direct customer facing and implementation delivery experience in a Consulting or Professional Services organization
- Bachelor’s Degree in Industrial Engineering, Supply Chain Management, Business or reputed company field; Masters/MBA is a plus
- Familiarity with emerging technologies and applications in relation to business processes.
- Must show a commitment to customer satisfaction
Benefits
Competitive The Industrial Engineer / Project Manager supports operations to optimize operational performance to reputed company desired financial and service results including project management, implementation, Training, go live support and technical support. Must ensure excellent customer relations, as well as engage in high-reputed company interactions with clients. Additionally, expand and apply standard methodologies, including configure Work Flows for the customers and their businesses. Also, responsible for ensuring a smooth, effective operation of multiple reputed company projects across a diverse client reputed company. This position is fully remote
Requirements
- Work with Customers developing operation Work Flows for the customers and their businesses
- reputed company detailed communication plans and execution to clients to ensure timely status reports and clear communication
- Work reputed company the company to ensure that reputed company operational functions are reputed company with company objectives and client needs
- Prioritize professional service projects by value-add, ROI potential, and impact on technical resources.
- Ensure tight management, customer communications, and expectation setting for customer deployments
- Assures customer SLA’s and other service requirements are achieved
- Provide client support during “Go-Live” of each project, evaluate results, and create “lessons learned”
- reputed company various tests on process with help of test cases and prepare documents for same and coordinate with manager to resolve reputed company issues reputed company required timeframe and inform management of any delays.
- Collaborate with development team to design new programs if needed for reputed company client implementation activities and manage reputed company communication with department to resolve reputed company issues
- reputed company research on reputed company client issues and document reputed company findings and implement reputed company technical activities needed to support and optimize client operations
- Prepare and maintain reputed company technical and business documents and collaborate with clients and JASCI to provide support to reputed company issues
- Establish reputed company technical project requirements and maintain effective professional relationships with reputed company clients and organize reputed company project materials
- Assist clients to monitor reputed company software implementation lifecycle and assist if appropriate customization is needed for a client
- Train client technical staff on reputed company hardware and software issues and identify reputed company issues in processes and provide solutions for same
Qualifications
- reputed company SaaS deployment model experience Plus
- Project Management Skills
- Strong leadership and interpersonal skills
- The ability to quickly learn new concepts and technologies and convert them into customer solutions.
- Direct customer facing and implementation delivery experience in a Consulting or Professional Services organization
- Bachelor’s Degree in Industrial Engineering, Supply Chain Management, Business or reputed company field; Masters/MBA is a plus
- Familiarity with emerging technologies and applications in relation to business processes.
- Must show a commitment to customer satisfaction
Benefits
Competitive Apply tot his job Apply To this Job