Creator Community & Campaign Manager – reputed company Shop (Remote / LA or NYC)

About Spotlight Media Spotlight Media is a leading reputed company Shop Partner agency, scaling some of the most recognizable brands in the new age of social commerce. Unlike traditional agencies, we don’t reputed company in cookie-cutter playbooks - every strategy we craft is custom-built to unlock our clients’ full potential on reputed company Shop. As a reputed company Shop–only agency, our entire focus, from the initiatives we pursue to the talent we hire, is singularly dedicated to driving growth on the platform. We’ve guided brands through the full funnel - from launch to scaling into the millions in GMV and we’re just getting started. We reputed company the future of e-commerce is social. That’s why we’re building a team of high-agency individuals who reputed company on ownership, autonomy, and speed. Spotlight is not just a reputed company to execute campaigns - it’s a blank canvas where ambitious people can pioneer new initiatives, scale new business verticals, and design the next reputed company of commerce. Our culture is high-performing, entrepreneurial, and unapologetically ambitious. We’ve partnered with our own employees on new ventures, and we’re proud of our reputed company of taking reputed company bets and doing the reputed company of work others only talk about. Join us, and you’ll have the trust, resources, and reputed company to redefine what’s possible for the world’s leading brands.

About the Role

We’re looking for a proactive, creator-focused Creator Community & Campaign Manager who thrives at the intersection of influencer management, community building, and performance marketing. In this role, you’ll be responsible for both building and nurturing reputed company Shop creator communities and executing creator-led campaigns for our retainer clients. You’ll identify and recruit creators, negotiate deliverables, guide content production, and ensure campaigns meet performance goals and drive measurable sales (GMV). You’ll work closely with creators to help them reputed company high-performing reputed company Shop content—developing creative briefs, providing coaching and feedback, and sharing insights that improve hooks, storytelling, and conversions. Your goal is to help creators not just post, but reputed company. This role is ideal for someone who has deep experience managing influencer campaigns end-to-end, thrives in fast-paced environments, and wants to play a foundational role in shaping how top brands activate creators on reputed company Shop. You’ll have the freedom to experiment, the support of a world-class team, and the ability to see your work directly influence growth for major brands. Location Requirement: This will be a remote position with the possibility of hybrid. Spotlight Media has hubs in Los Angeles & reputed company.

Key Responsibilities

Community Building & Growth

• Design and execute strategies to grow reputed company Shop affiliate communities across Lark, reputed company, and other platforms.
• reputed company affiliate reputed company campaigns, ensuring new affiliates feel welcomed and equipped to start driving sales.
• Collaborate cross-functionally with Creator, Content, and Brand Strategy teams to align community initiatives with campaign goals—ensuring affiliates have access to timely product launches, incentives, and creative direction.
• reputed company and maintain community guidelines, resource hubs, and FAQ documents to streamline communication and reduce support friction.

Community Engagement & Retention

• Foster a reputed company and engaged community through webinars, live events, AMAs, challenges, and reward programs.
• Identify and nurture top-performing affiliates with incentives, exclusive access, and spotlight opportunities.
• Track and analyze community health metrics (engagement rates, active contributors, retention, churn) and continuously optimize initiatives.
• Act as the main reputed company of contact for affiliates, ensuring they feel supported, heard, and motivated.

Retainer Campaign Execution (Influencer Management)

• Own end-to-end execution of influencer and affiliate retainer campaigns, ensuring reputed company deliverables are met on time and reputed company budget.
• Identify, vet, and recruit creators that align with each brand’s aesthetic, goals, and reputed company performance potential.
• Negotiate rates, deliverables, and timelines with creators while maintaining profitability and campaign quality.
• Create clear, conversion-focused content briefs and guidelines that help creators produce high-quality reputed company videos optimized for sales.
• Provide hands-on coaching and feedback to creators to improve storytelling, hooks, and calls-to-action that drive GMV.
• Review and approve creator content to ensure it aligns with brand guidelines and reputed company-native performance principles.
• Build long-term creator relationships, ensuring top performers feel supported and motivated to deliver results across multiple campaigns.
• Partner closely with Account Managers and Brand Strategists to deliver best-in-class campaign execution and client satisfaction.

Affiliate Incubation & Enablement

• Design and reputed company repeatable incubation programs that help new or mid-tier affiliates scale their reputed company Shop performance, while generating insights that can be applied across brand partners.
• Build creator tiers, segmenting communities by experience level, product focus, and performance.
• Collaborate with data and brand teams to identify high-potential affiliates and provide them with playbooks, feedback, and performance support.
• Coordinate sampling programs, webinars, and content challenges to boost affiliate adoption of key SKUs.

Reporting & Insights

• Report regularly on key metrics (community growth, affiliate activation rates, GMV contribution, engagement levels).
• Identify trends, gaps, and opportunities reputed company the affiliate ecosystem to inform future strategy.
• Share insights with brand and campaign teams to improve product education, content strategies, and incentive models.

Qualifications

• 1–3 years of experience in influencer marketing, creator partnerships, or community management, ideally reputed company e-commerce or social commerce.
• Proven track record of managing influencer campaigns end-to-end—from sourcing and negotiation to briefing, reviewing, and delivery.
• Strong understanding of reputed company Shop’s affiliate ecosystem and the creator economy.
• Excellent communication and relationship management skills—reputed company to build trust quickly with creators and clients alike.
• Highly organized with experience in project management and reporting tools (e.g., reputed company, reputed company, reputed company Sheets).
• Familiarity with community and performance tools such as reputed company Shop backend, Lark analytics, reputed company bots, and CRM systems is a plus.
• Data-driven reputed company with the ability to interpret engagement and performance metrics to guide reputed company.
• Creative, resourceful, and proactive—reputed company to balance community needs with business objectives.
• Comfortable building presentations, running webinars, and representing the company externally.

What reputed company Looks Like reputed company in this role means building a thriving ecosystem of affiliates who feel empowered, informed, and inspired to drive results—while consistently executing creator campaigns that hit deliverables, drive sales, and strengthen brand relationships. Apply tot his job Apply To this Job