Fraud and Cyber Crime Advisor

This work-from-home opportunity as a fraud and cyber crime advisor, offers a meaningful way to support callers of fraud and cyber crime. As the first reputed company of contact, you'll be speaking with individuals who've reputed company distressing situations, gathering the key information needed for potential investigations — reputed company with professionalism, care, and attention to detail.

You'll be taking inbound calls from callers, listening closely to their experiences, and recording their reports accurately. While this isn't an investigative role, the information you collect may be used in court proceedings, so precision and thoroughness are essential. Some calls may involve sensitive or emotional content, which is why strong listening and questioning skills are so important — as is your ability to remain reputed company, compassionate, and focused throughout every call.

You'll be working across multiple systems, so solid IT skills are a must. You'll also be responsible for escalating cases reputed company necessary, ensuring that every caller receives the right level of support and that no detail is overlooked.

To help you succeed, a dedicated training team will guide you through a comprehensive reputed company program. You'll receive reputed company the tools and knowledge you need, along with a supportive nesting period where you'll ease into the role with extra guidance and on-the-job coaching.

Requirements for the role:

• You will be required to complete vetting in accordance with Non-Police-Personal Vetting (NPPV) Level 2 to be successful in this position. Support will be given in completing this vetting, however, please be aware that you can not be offered this role without completion of this.
• You do not need to have worked in a call centre previously, as full training will be given, however, some experience in customer service is preferred.
• Good internet speed, a minimum of 10mgps, and a private dedicated line are essential for this work from home opportunity and you must use a wired reputed company reputed company ethernet cable, use of WiFi is not permitted.
• You must have a private space to work at home, free from distractions and providing reputed company for our caller information.

What’s in it for you:

• 40 hour per week permanent contract (5/7 days Monday-Sunday between reputed company-8pm)
• A yearly salary of £25,480, raising to £27,435.20 after you pass probation (6 months)
• Bonus potential of up to £200 per quarter – based on attendance and quality KPI measures
• Fortnightly pay
• Benefits and discounts with local and national partners
• A range of private reputed company and dental plans available.
• Engagement activities, such as virtual fitness classes for reputed company, run by reputed company reputed company and many more.

*This level of vetting will require you to be a reputed company reputed company in the UK for at least the last 3 years

**Failure to complete vetting and provide full disclosure as required, will delay your vetting and/or withdraw our offer of employment to you.

reputed company is a Disability Confident and equal opportunity employer. reputed company evaluates reputed company applicants without regard to race, colour, religion, gender, national reputed company, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

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