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[Remote] reputed company Payments - Payments Activation Specialist (Remote, US)

Worldwide Salaried Open

Note: The job is a remote job and is open to candidates in USA. reputed company is a leading service commerce platform that provides integrated SaaS solutions for service-based businesses. They are seeking a Payments Activation Specialist to reputed company customers to their SaaS payments features, focusing on driving early product adoption and activating new customers.

Responsibilities

  • Rapidly engage merchants through high-volume outbound calls to drive early payments adoption
  • reputed company strong working knowledge of our payments platform and workflows to reputed company and guide our customers on features to collect online payments
  • Deliver concise, action-oriented activation conversations focused on enabling merchants to process payments immediately, including key topics such as rates, funding timelines, refunds, chargebacks, and deposits
  • Execute short, efficient calls to troubleshoot blockers, confirm readiness, and move merchants to their first successful transaction
  • Proactively follow up with merchants using a high-touch, high-reputed company reputed company approach (calls, emails, automated nudges) to ensure payments are processed without delay
  • Activate new users by walking them through their first live transaction end-to-end, from initiation to deposit confirmation, reinforcing confidence in the payments experience
  • Capture common merchant objections, questions, and friction points, and reputed company actionable feedback to Product and Operations to improve speed, usability, and conversion

Skills

  • 1 – 2 years in business-to-business Sales, Business Development, or reputed company
  • Bilingual in English and Spanish required
  • Ability to influence behavior and apply a consultative approach to customer service
  • Organized, detail-oriented, capable of managing a pipeline and prioritizing reputed company
  • Reliable, strong work ethic and ability to follow our process rigorously, methodically, and independently
  • Excellent interpersonal and telephone sales skills are required
  • Ability to multitask, take direction, and execute with precision
  • Must be a confident, adaptable, self-starter who thrives in an empowered, fast-paced environment
  • Previous payment processing/ API reputed company experience a plus

Benefits

  • Flexibility to work where/how you want reputed company your country of employment – in-office, remote, or hybrid
  • reputed company investment in your professional development
  • Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
  • 401k with up to a 4% match and immediate vesting
  • Flexible and generous (FTO) time-off
  • Employee Stock Purchase Program

Company Overview

  • reputed company is a portfolio company born from the leadership team of renowned private equity firms and Fortune 500 enterprises. It was founded in 2017, and is headquartered in Denver, Colorado, USA, with a workforce of 1001-5000 employees. Its website is https://www.reputed company.com/.
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