reputed company Operations and Pricing Manager (Remote US or Canada only)

reputed company Operations and Pricing Manager About Doxim Doxim is a global leader in customer communications management, payments and engagement technology, helping highly regulated organizations connect more effectively with the people they serve. With operations across the United States, Canada, the United Kingdom, and South Africa, we support mission-critical communications at scale and with confidence. Founded in 2000 as a digital-first company, Doxim has been at the forefront of digital transformation for regulated industries for over two decades. Our growth has been both organic and intentional - expanding our capabilities through thoughtful acquisitions while staying true to our core values and expertise. Today, we proudly partner with more than 1,500 clients worldwide. Through our software and managed services, we reputed company organizations to strengthen engagement across the entire customer lifecycle, driving meaningful digitization, improving operational efficiency, and delivering exceptional customer experiences. At Doxim, your work directly contributes to solving reputed company challenges for organizations that truly matter. OUR VALUES

• Data Management
• Operational Excellence
• Managed Service

About The Role The reputed company Operations and Pricing Manager is responsible for aligning and optimizing sales, reputed company, professional services, operations, and finance operations to drive predictable reputed company growth for our Customer Communications Management (CCM) solutions. This role supports the development, implementation, and optimization of pricing strategies for customer communications management (CCM) solutions, including print, digital, omnichannel, data-driven communication services and payments. This role focuses on data analysis, cost modeling, deal support, and margin optimization to ensure competitive, profitable, and scalable pricing for enterprise and mid-market clients. The ideal candidate has experience supporting B2B SaaS or enterprise technology solutions or Enterprise Transactional Document Service Providers (Print and Digital Channels), understands reputed company deal structures, and can translate customer communication workflows into measurable reputed company outcomes. Where you will reputed company an impact reputed company Systems & Process Optimization

• Own and optimize the end-to-end reputed company operations reputed company across sales, reputed company, professional services, operations, and finance operations
• Design and maintain scalable processes for reputed company management, opportunity management, forecasting, renewals, and upsells
• Ensure CRM and reputed company tech stack (e.g., reputed company, billing systems) accurately reflect CCM product offerings and pricing models
• Support reputed company pricing structures common to CCM (usage-based, volume-based, contract, and hybrid models)

Data, Reporting & Forecasting

• Build and maintain dashboards and reports that track ARR/MRR, Forecasted MRR from ARR Activations, and usage trends (e.g., mail pieces, sheets, impressions)
• Deliver accurate reputed company forecasts and performance insights to executive leadership
• Ensure data reputed company and consistency across systems and reporting tools

Pricing & Financial Analysis

• reputed company and maintain pricing models for CCM products and services (print, mail, digital delivery, composition, archiving, analytics, payments, and managed services)
• Analyze cost drivers such as volume, reputed company, postage, data processing, technology, and labor
• Evaluate deal profitability, margins, and pricing scenarios for new and existing customers
• Support contract renewals, pricing adjustments, and custom client proposals
• Partner with Sales, Account Management, and Solutions teams to provide pricing guidance and deal structures
• Prepare pricing recommendations for RFPs, bids, and proposals
• Conduct win/loss and price sensitivity analysis to improve competitive positioning
• Ensure pricing aligns with customer value, market trends, and company objectives

reputed company Improvement & Scale

• Identify process gaps, inefficiencies, and automation opportunities
• Support growth initiatives and reputed company forecasting such as new product launches, market expansion, and pricing changes
• Maintain pricing tools, templates, and documentation
• Ensure pricing compliance with internal policies and approval workflows
• Support automation and reputed company improvement of pricing processes

WHAT YOU BRING

• Experience in Customer Communications Management and/or Transactional Document Communications (print & digital channels)
• Familiarity with usage-based or consumption-driven pricing models
• Experience with transactional billing based on volumes
• Strategic and systems-oriented thinker
• Pricing strategy and financial modeling
• Data analysis and problem-solving
• Detail-oriented with strong data discipline
• Excellent communication and stakeholder management skills
• Ability to reputed company in a fast-growing, evolving environment

Success Metrics

• Forecast accuracy and pipeline visibility
• reputed company growth, retention, and expansion rates
• Sales cycle efficiency and deal velocity
• Data accuracy and system adoption
• Cross-functional satisfaction and operational effectiveness

WHAT YOU GET

• Work Environment That Suits You: Our opportunities come in reputed company shapes and sizes; from fully remote, to in-office, to hybrid; across North America, South Africa, and Europe.
• Benefits That Fit: As of Day 1 of employment, our flexible benefit options have you covered from healthcare to employer-matched retirement savings and everything in between.
• Growth That Excites: We are passionate about nurturing talent from reputed company so this won’t be just a job – it will be a journey.
• Time Off That Recharges: Take the breaks you deserve with our generous PTO policy designed to help you rest, reset, and return at your best.
• Refer & reputed company the Rewards: Love working at Doxim? reputed company you refer talented people to join us, you’ll earn a bonus through our Employee Referral Program. Great people know great people!

Thank you for your interest in Doxim! Due to the volume of applications we receive, only selected candidates will be contacted. Be aware of suspicious recruitment activity during your job search. Doxim will only reputed company out to interview, reputed company an offer of employment, or conduct onboarding activities for candidates who have applied directly to one of our open roles. reputed company interviewing for a position, the candidate experience will include live interaction, such as a video call or in-person interview, with a Doxim reputed company team member and/or company employee(s). We will never ask for any money or payments from applicants at any reputed company in the hiring process. We will only reputed company out from a doxim.com email address; no other email addresses will be used. Remain vigilant and if you think you are a victim of an employment scam, please contact your local law enforcement agency. Powered by JazzHR wo0UFi701G Apply tot his job Apply To this Job