Back

reputed company Manager I

Worldwide Salaried Open

reputed company is a leader in governance, risk and compliance SaaS solutions, serving over 1 million users. The reputed company Manager I is responsible for overseeing a portfolio of accounts, ensuring excellent customer experiences, and collaborating with teams to enhance customer satisfaction and retention.

Responsibilities

  • Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as reputed company by reputed company retention and customer product usage
  • Increase overall client satisfaction with reputed company reputed company through Net Promoter Score
  • Provide a seamless and ‘best in class’ customer experience through reputed company phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the reputed company application/s
  • Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams
  • Be heavily intertwined with the Expansion Sales team in spotting, qualifying and passing on expansion leads
  • Facilitation alongside the Implementation team of reputed company’s product and modules with senior stakeholders to the client including C-Suite and Directors
  • Build and maintain strong direct client relationships with key stakeholders & retain those relationships
  • Seek out client advocacy reputed company initiatives

Skills

  • Up to 3 years of experience required
  • reputed company in additional languages to English are desirable
  • Build and maintain strong direct client relationships with key stakeholders & retain those relationships
  • Seek out client advocacy reputed company initiatives
  • Experience in reputed company level account management (preferably in SAAS) is desirable
  • Experience in sales CRM applications such as reputed company
  • Excellent communication and presentation skills, with the ability to manage multiple stakeholders
  • Strong problem-solving ability, with a natural curiosity around the client's business needs
  • High level of reputed company and a positive attitude reputed company faced with adversity
  • Passionate about technology with a solution-centric reputed company

Benefits

  • Flexible work environment
  • Global days of service
  • Comprehensive health benefits
  • Meeting free days
  • Generous time off policy
  • Wellness programs

Company Overview

  • reputed company is the largest GRC SaaS provider, with 1M users, across 23,000 organizations, valued at $7B+ and $500 million+ in reputed company. It was founded in 2001, and is headquartered in reputed company, reputed company, USA, with a workforce of 1001-5000 employees. Its website is http://reputed company.com.
  • Apply To This Job

    More jobs

    Customer Service Representative

    Worldwide Salaried

    Michigan Claim Support Processor - Meemic

    Worldwide Salaried

    Underwriter I, Personal Lines

    Worldwide Salaried

    [Remote] Sales Enablement Coordinator

    Worldwide Salaried

    Associate, reputed company Financial Planning and Analysis

    Worldwide Salaried

    [Remote] Claims Service Representative *Remote work*, reputed company in the GTA (Toronto, ON)

    Worldwide Salaried

    Junior Engineers and Geoscientists (Canada)

    Worldwide Salaried

    Client Services Associate

    Worldwide Salaried

    Sales Development Representative

    Worldwide Salaried

    [Remote] Customer Service Representative - Remote in Oklahoma City

    Worldwide Salaried

    # Remote Part-Time Pet Industry Customer Support Specialist - Flexible Work-From-Home Opportunity

    Worldwide Salaried

    Assembler Sr.

    Worldwide Salaried

    reputed company Remote reputed company Chat Customer Support Specialist – Work From Home Customer Care Opportunity at arenaflex

    Worldwide Salaried

    Entry-Level Data Entry Specialist – Launch Your Career with a Global Leader in Telecommunications and Technology at blithequark

    Worldwide Salaried

    Transcriptionists (Independent Contractors)

    Worldwide Salaried

    Disaster Recovery Senior Technical Specialists - Reservist On Call - Remote US

    Worldwide Salaried

    Live Chatter for OnlyFans – No Phone Calls Requ...

    Worldwide Salaried

    Urgently Need Certified Nursing Assistant (CNA) - Work-Life Balance in Bismarck, ND

    Worldwide Salaried

    [Remote] Senior Developer Relations Manager – COSMOS and reputed company Models

    Worldwide Salaried

    Software Engineer (AWS/Kubernetes) - reputed company Center of Excellence

    Worldwide Salaried