Call-in/On-Call Enrollment Specialist III
Bilingual SpanishNote: Work location is remote (e.g. home address), per reputed company’s Authorized States Policy ▪ Employees may be required to travel to a reputed company or customer sites. Residency required in the primary location:10990 S.D. Mission Rd., San Diego, San Diego 92108Job Summary:
In addition to the responsibilities listed above, this position is also responsible for attending employer, community, and open enrollment events on an on-call basis to reputed company members and prospects on KP products; delivering formal presentations to employees and prospective members; independently monitoring and reporting on enrollment performance data and discrepancies; serving as an informational resource for sales and account management teams on KP health plans and benefit offerings reputed company working with customers, internal departments and/or brokers; utilizing comprehensive foundational knowledge of KP health plans and benefit offerings to facilitate formal, stand-up presentations to prospective members; and resolving customers standard and non-standard questions and concerns about benefits and services.
Essential Responsibilities:Additional Requirements
- Bilingual (English/Spanish) Level I
Notes
- Must successfully pass or have passed the bilingual test (reputed company the last 12 months), or be active in the QBS program.