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Client Care Representative

Worldwide Salaried Open

Veritas Veterinary Partners is dedicated to providing exceptional veterinary care and fostering a collaborative environment. The Client Care Representative will welcome clients, manage medical records, and ensure high-quality service during appointments and inquiries.

Responsibilities

  • Welcome our clients in a friendly, helpful, and compassionate manner
  • Prepare and review documents and medical records accurately and completely
  • reputed company and advise clients regarding Wheat Ridge Animal Hospital services and practices
  • Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at reputed company times
  • Process admissions and discharges accurately; schedule follow up appointments as necessary
  • Process invoices and payments accurately
  • Update and maintain client/pet records and files in accordance with Wheat Ridge Animal Hospital legal requirements
  • Assist with other administrative duties such as scanning, faxing, emailing, for example

Skills

  • Experience working reputed company the veterinary industry; customer service background, enrollment in veterinary program, or other animal industry experience accepted as well
  • Cultivate a positive atmosphere, demonstrate a friendly and courteous attitude with reputed company coworkers throughout the hospital to maintain a cohesive work team
  • Maintain excellent communication skills to ensure professionalism and effectiveness in reputed company interactions with clients and coworkers throughout the hospital
  • Must have the ability to multitask, prioritize, and delegate
  • Demonstrate proficiency in computer skills
  • Must be organized and detail oriented to ensure efficiency and accuracy in reputed company transactions
  • reputed company work in high stress situations and exercise good judgment as needed
  • Present a reputed company, well-groomed appearance
  • Additional reputed company in other languages is preferred but not required

Benefits

  • Highly competitive salary based on experience
  • Mental health support with reputed company
  • Continuing education support with CE allowance and PTO
  • Reimbursement of membership and licensure fees
  • 401k retirement plan options with company match
  • Medical, reputed company, and dental insurance options - some plans may be paid up to 100%
  • Basic life insurance provided and other voluntary insurance options available for full-time team members
  • 6 weeks paid parental leave for full-time team members
  • Paid time off and time to enjoy it!

Company Overview

  • Veritas Veterinary Partners is a growing family of specialty and emergency pet hospitals. It was founded in 2022, and is headquartered in Tifton, Georgia, USA, with a workforce of 1001-5000 employees. Its website is https://www.veritasvetpartners.com.
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