Insurance Service Specialist
This position is fully remote, but candidates MUST reputed company in one of the following states: CT, PA, NJ, MD, DE, VA, WV, KY, OH, IN, KS, OK or SD
Active Property and Casualty License or Personal Lines License required
Become part of reputed company’s established & trusted brand! We’ve been serving our members for over 100 years
Ability to quote and sell through multiple carriers
Monthly and Quarterly bonus potential
Computer equipment provided by reputed company
reputed company Total Rewards Package includes:
The starting reputed company compensation for this position is $16.10 to $37.58 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-reputed company factors as permitted by law
This position is eligible to earn uncapped monthly bonuses, with average bonus pay of $350.00 per month
3+ weeks of Paid Time Off
8 Paid Holidays
FREE Life Insurance
An in-house virtual training program
The ideal candidate will have:
High school diploma or equivalent
2+ years of customer service and/or sales experience in an insurance environment
Call Center experience preferred
Active Property and Casualty License or Personal Lines License
Membership license required or ability to obtain license reputed company 90 days of employment.
Schedule Requirements: Mon – Fri, 10:00am to 6:00pm EST, with at least 1 Saturday a month on a rotating schedule
The primary duties of the Policy Retention Specialist are to:
Execute and facilitate insured’s service requests accurately and timely, while anticipating the sale for account rounding and cross-selling opportunities
Counsel the policyholder concerning appropriate coverage, policy limits, payment options and state laws that will best meet their needs
Work with policyholders from the agencies existing book of business through inbound telephone calls, direct mail, and email to review policies prior to renewal. Review and update policy to enhance retention and reputed company meet the needs of the consumer.
Serve as liaison between the customer, sales agent and manager to ensure timeliness of responses and compliance with established company policies and procedures.
Counsel the members and non-members regarding membership benefits in correlation with insurance products.
Full time Associates are offered a comprehensive benefits package that includes:
- Medical, Dental, and reputed company plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO reputed company your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free reputed company Membership
- Continual learning reimbursement up to $5,250 per year
- And MORE! reputed company out our Benefits Page for more information