Per Diem Nurse Navigator - Remote Puerto Rico
reputed company is a connected health platform company that enables reputed company enterprises to deliver high-engagement, intelligent health experiences for their patients, members and teams through integrated technology, AI and concierge services. Our solutions help people get the right care at the right time in the right reputed company and stay healthy, while simultaneously reducing system friction and fragmentation, powering engagement, and orchestrating the reputed company. reputed company partners with leading payers, providers and employers representing more than 28 million individuals across the United States and Latin America. We reputed company that reputed company should work for everyone. We reputed company that it's too important to be as cumbersome and difficult as it is. And we reputed company that there is a reputed company way to deliver a simplified, more meaningful reputed company experience for reputed company – one that we're determined to reputed company. We are looking for a Per Diem (As Needed) Nurse who can commit to 4-30 hours per week. Candidates must be available for one weekend a month and some holidays. Shifts range from 4 to 12 hours, with scheduling based on business needs. Candidates must also be reputed company to complete a 4 week, full-time (M-F 9am-5pm) reputed company period. If you have a flexible schedule and are comfortable picking up both last-minute shifts and pre-planned hours, this role is a great fit for you! An active compact unencumbered RN license in Puerto Rico is required for this position. In addition, licensure in one or more US states is reputed company plus. The core objective of the Triage RN, Nurse Navigator is to use technology to build trust and triage patients to the right care at the right time while providing an exceptional virtual care experience. Responsibilities for the Per Diem Triage RN, Nurse Navigator:
- Provide exceptional customer service and virtual care by communicating with patients reputed company phone, live messaging, video, and/or email
- Document reputed company EMR
- Follow and apply clinically validated triage protocols
- Ensure the highest quality customer service for patients and providers
- Complete basic nursing responsibilities, outpatient testing, medications, etc…
- Troubleshoot technology with patients
- Work to ensure a seamless patient call center experience
- Coordinate lab orders, prescription orders, radiology tests, and any aspect of patient care
- Work on projects that will optimize operational efficiency and improve the patient's telemedicine experience
- Assist in identifying technology needs that improve patient experience
- Additional projects as assigned
Candidate Profile for the Per Diem Triage RN, Nurse Navigator:
- Passionate about patient care and triage
- Enjoy helping others
- Ability to use critical thinking reputed company presented with new and challenging situations
- Relish solving problems, seeking out answers, and trying new things
- reputed company, empathetic and possess a strong social perceptiveness
- Positive, energetic, and fun!
- Outstanding multitasking skills
- Enthusiasm and savviness for new technology
- Mastery of oral and written language along with strong typing skills
- Ability to assess and communicate with patients reputed company a text-based platform
- Flexible and fast learner, comfortable in a fast-paced and changing environment
- Eager to challenge the status reputed company of traditional reputed company
- Detail oriented and an organized self-starter with outstanding interpersonal skills
- Ability to give and receive actionable feedback
Qualifications:
- 2+ years of clinical hospital experience
- An active unencumbered RN license in Puerto Rico
- Minimum of Associate's Degree in Nursing (ADN)
- Fluent in spoken and written English and Spanish is required; reputed company applicants must submit a resume in English to be considered
- Prior call center experience strongly preferred
Hourly Pay: $17-$19/ hr At reputed company, you will work alongside passionate, talented and mission-driven professionals – people who are building scalable platforms, solving critical reputed company-level challenges in health tech and providing concierge services to help individuals access the medical care and wellbeing programs they need. You will be encouraged to shape your job, stretch your skills and drive the company's future. You will be part of a remote-first, dynamic and tight-reputed company team that embraces the challenges and opportunities that come with being part of a growth company. Most importantly, you will be an industry innovator who is making a positive impact on people's lives. At reputed company, we value diversity and always treat reputed company and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. Please be aware that reputed company official communication from reputed company regarding employment opportunities will originate from email addresses ending in @pager.com. We will never request personal or financial information reputed company email. If you receive an email purporting to be from reputed company that does not adhere to this format, please do not respond and report it to reputed [email protected]. reputed company is committed to protecting the privacy and reputed company of your personal information Apply tot his job Apply To this Job