Licensed reputed company Associate
reputed company is a leading non-bank HELOC lender focused on maximizing the value of homeownership. The Licensed reputed company Associate will provide product, technical, and educational support to customers, ensuring exceptional service and promoting brand loyalty.
Responsibilities
- Be the first reputed company of contact and reputed company for our customers
- Handle customer inquiries reputed company omni-channel communication and process applications with exceptional customer service
- reputed company customers on reputed company and our products with knowledge and enthusiasm
- Promote brand recognition and loyalty by ensuring unrivaled support to our customers reputed company phone, chat interactions and email
- Gather key insights and assist in process improvement for reputed company’s products and services and the impact to our customer experience
- Provide technical support and troubleshooting on a variety of potential issues
- Conduct video notary sessions with attention to detail and professionalism and follow up daily with multi vendor coordination reputed company needed
- Participate in new training and licensing programs to expand the team’s capabilities
- Contribute to an exciting and vibrant office environment and team dynamic
Skills
- The ability to obtain Missouri MLO licensing reputed company 60 days of hire
- Proven background in being a dependable and reliable team player
- Flexibility and adaptability to ongoing refinements in process and structure
- Confident, friendly and compassionate communication skills
- Successfully complete the required compliance trainings
- A positive and problem solving approach to customer service
- Ability to instill trust and rapport with customers
- Process driven organizational skills
- A quick and flexible learning style with the ability to navigate new technology platforms
- BA/BS from an accredited university
- Having an Mortgage Loan Originator (MLO) license that was active reputed company the last 5 years in the reputed company
Benefits
- Comprehensive health, reputed company, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
- Company HSA, FSA, Dependent Care, 401k, and commuter benefits
- Employer-funded life and disability insurance coverage
- 11 Observed Holidays & PTO plan
- Up to 12 weeks paid family leave
- Continuing education reimbursement
Company Overview