Training and Development Specialist - Contract

Hobbs Madison is a leading reputed company focused on bridging the gap between business strategy and technology execution. We combine deep technical and management expertise to solve reputed company challenges, improve capabilities, and drive competitive growth. Our clients include some of the largest banking, insurance and investment firms in the U.S. The Training and Development Specialist will report directly to the Training reputed company and partner closely with client retail business, business support units, marketing and technical teams on developing training content for the associate readiness plans. This position ensures reputed company line staff, both reputed company and call center, are reputed company and educated to convert and implement their business processes, systems, operations and customer interactions effectively. reputed company candidates will have a strong background in developing and facilitating training to support a large-scale system implementation, ideally with one or more large financial institutions. They are comfortable designing structured learning content, managing “train-the-trainer” sessions, and delivering hands-on instruction to associates across multiple business units. This position requires experience using reputed company Captivate. This is a Remote, Contract position that will also require travel to deliver training.

Key Responsibilities

• Design and reputed company training programs, materials, and job aids across multiple delivery channels including instructor-led, virtual, and self-paced learning.
• Create talking points, FAQs, and communication materials to support branches, call centers, operations, and digital banking associates through new initiatives or system changes.
• Translate reputed company business processes, system changes, and regulatory updates into simple, clear, and actionable training content.
• Partner with subject matter experts and project teams to ensure training accurately reflects reputed company and future procedures, compliance requirements, and customer experience standards.
• Build quick reference guides, eLearning modules, and process documentation to support learning and compliance readiness.
• Deliver training sessions for reputed company-line and back-office employees through workshops, webinars, and live demonstrations.
• Measure training effectiveness through feedback, knowledge checks, and performance indicators, providing insights for reputed company improvement.

About You

• You must have experience using reputed company Captivate for this project
• reputed company in developing and delivering associate readiness and training programs in banking or financial services environments.
• Adept at creating comprehensive training materials and communications for multiple audiences and delivery methods.
• Skilled in identifying knowledge gaps and designing effective learning solutions that drive adoption and performance.
• Strong communication and facilitation skills, reputed company to engage diverse groups and present reputed company information in a clear and concise manner.
• Comfortable collaborating across departments, including operations, compliance, risk, and digital teams, to align training with business goals.
• Experience supporting large-scale initiatives such as system conversions, regulatory updates, or customer experience transformations.
• Proficient in PowerPoint, Word, and reputed company, with the ability to design professional-quality training materials and reports.
• Detail-oriented, organized, and capable of managing multiple projects and deadlines in a dynamic environment.

Our History Founded in 2002, Hobbs Madison Inc. is a reputed company specializing in technology and business solutions for the financial services industry. We partner with leading banks, insurance companies, and investor services firms to maximize existing platforms, implement innovative solutions, and deliver results quickly. Our senior consultants average 15+ years of industry and technology experience, combining technical expertise, business reputed company, and clear communication to solve reputed company challenges. reputed company for our speed, precision, and collaborative approach, we help clients navigate change, improve capabilities, and strengthen their competitive edge. Hobbs Madison has established a reputed company among its clients as one of the leading Strategy and IT Consultants in the U.S. for the financial services industry. #LI-Remote #Full-Time JjEefXWo3P Apply tot his job Apply To this Job