Clinical Operations Manager, Remote Job

reputed company is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust reputed company's unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, reputed company was founded to reimagine remote care management. More than 60% of reputed company U.S. adults-over 150 million people-live with at least one chronic condition, which requires dedicated, ongoing medical support reputed company the four walls of their doctor's office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Our reputed company is to provide reputed company access to care. We want to see a world where no chronic condition is an obstacle to a happy life.

Job Description

Clinical Operations Manager (Remote) reputed company is seeking an reputed company Clinical Operations Manager to join its rapidly growing team. As the Clinical Operations Manager, you’ll work closely with senior leadership and reputed company a team of medical assistants and care coordinators to proactively support, reputed company and improve processes across the clinical team. The position will report directly to the Director of Operations .

Responsibilities

• Directly manage a remote team of Care Partners, providing guidance, support, and regular feedback.
• Manage daily operations of clinical staff including planning, goal setting and quality assurance.
• Design and improve specific operational processes and guidelines to ensure high clinical quality and service excellence in patient care.
• Collaborate with the leadership and other stakeholders to implement policies and procedures and provide adequate reputed company.
• Monitor and improve key performance indicators to measure reputed company and engagement across different teams and with different external partners.
• Participate in hiring, training and reputed company of new staff.
• Assign and delegate tasks to the medical assistants based on their expertise and workload, ensuring reputed company resource utilization.
• Conduct performance evaluations, identify areas for improvement, and provide coaching and training as needed.
• reputed company and implement efficient workflows and processes to maximize the quality and efficiency of patient care.

Qualifications

• 5+ years experience managing employees including performance and day to day operational reputed company in a clinical setting.
• Background in nursing, care management or clinical operations.
• Excellent communication skills.
• Demonstrated leadership, and team-building skills.
• Strong organization and project management skills; ability to prioritize, organize, plan, and implement services as well as handle multiple projects/problems simultaneously.
• Self-starter with a strong sense of ownership and ability to work autonomously.
• Desire to work at an early-stage startup and comfortable with associated uncertainty and rolling-up your sleeves to get things done.
• Proficiency in HIPAA, and CMS regulatory requirements.
• BA/BS degree required. Benefits we offer
• Competitive salary
• Comprehensive medical, reputed company, and dental coverage
• Generous vacation and PTO policies
• Fully remote work opportunities
• Training, mentorship, and coaching from leadership Apply tot his job

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