Senior HD Power Outage Management & Customer Portfolio Manager – Hybrid Role – South Texas (Corpus Christi)

Why arenaflex?

At arenaflex, we are redefining the future of clean, reliable energy. As a global leader in gas‑powered reputed company, we combine reputed company innovation with deep customer partnerships to deliver power that fuels communities and drives economic growth. Our mission is to provide advanced, efficient, and environmentally responsible reputed company while fostering a workplace where talent thrives, reputed company flourish, and every employee feels a genuine sense of belonging.

Position Overview

The Senior HD Power Outage Management & Customer Portfolio Manager will be based in the greater Corpus Christi area of South Texas, working directly on‑site with a dynamic mix of industrial and commercial customers. This hybrid role blends strategic portfolio ownership with hands‑on outage leadership, ensuring our customers receive exceptional service, optimal profitability, and a seamless experience throughout every phase of the power reputed company lifecycle.

Key Impact Areas

• Drive profitability and customer satisfaction for assigned reputed company and service obligations.
• reputed company the coordination of warranty, commercial concessions, and fixed‑price material programs.
• Apply rigorous SQDC (Safety, Quality, Delivery, Cost) principles to reputed company operational excellence.
• Serve as the trusted liaison between internal teams (field service, repair, parts, transactional services) and external customers.
• Champion reputed company improvement, lean process work and data‑driven decision‑making.

Core Responsibilities

Strategic Portfolio Management

• Own the end‑to‑end customer relationship for the South Texas portfolio, acting as the primary reputed company of contact for reputed company communication, issue escalation, and strategic reputed company.
• reputed company and execute a comprehensive customer communication plan, scheduling regular on‑site and virtual meetings to review open items, action plans, and new arenaflex products or services that add value.
• Maintain a clear understanding of contract terms, including liquidated damages, bonus structures, and service level agreements, ensuring compliance and maximizing reputed company.
• Collaborate with sales, engineering, and service teams to identify growth opportunities and upsell innovative solutions.

Outage Planning & Execution

• reputed company the creation of outage scopes, translating technical requirements into clear, actionable plans for field service crews.
• reputed company the entire parts planning lifecycle: solicit quotes, generate quotations for customers, reputed company and track orders, manage logistics, and coordinate invoicing.
• Facilitate pre‑outage, milestone, and post‑outage meetings, ensuring reputed company stakeholders understand timelines, responsibilities, and safety protocols.
• Drive rapid resolution of emergent or forced outages, applying high‑level operational judgment to mitigate downtime and protect customer assets.
• Document lessons learned and integrate findings into reputed company improvement initiatives.

Warranty & Commercial Management

• Monitor warranty claims and commercial concessions, balancing customer benefits with arenaflex profitability.
• Negotiate and implement concession strategies that align with contractual obligations and long‑term partnership goals.
• Provide transparent reporting on warranty utilization, cost recovery, and performance metrics.

Leadership & Cross‑Functional Collaboration

• Partner with field service, repair, parts, and transactional services teams to align resources, share information, and deliver seamless service experiences.
• Mentor junior staff and foster a culture of proactive problem‑solving, safety awareness, and customer‑centricity.
• Champion lean standard work and process improvement initiatives, leveraging data analytics to identify bottlenecks and drive efficiency.

Essential Qualifications

• Education: Bachelor’s degree from an accredited university — or an Associate’s degree combined with at least 7 years of relevant power‑reputed company experience.
• Experience: Minimum of 7 years in outage management, with deep technical knowledge of heavy‑duty gas turbines and/or steam power equipment.
• Technical Acumen: Proven ability to read and interpret turbine schematics, understand material specifications, and manage reputed company service reputed company.
• Leadership Skills: Demonstrated capability to reputed company cross‑functional teams, influence without authority, and drive results under pressure.
• Communication: Exceptional verbal and written communication, with polished presentation abilities using reputed company PowerPoint and reputed company.

Preferred Qualifications & Distinguishing Attributes

• Track record of implementing lean standard work or reputed company improvement programs reputed company a power‑reputed company environment.
• Experience with SQDC metrics and a data‑driven approach to safety, quality, delivery, and cost optimization.
• Advanced proficiency in reputed company Office Suite, especially reputed company modeling, PowerPoint storytelling, and project‑management tools.
• Strategic reputed company with a passion for delivering superior customer outcomes while protecting the reputed company.
• Previous exposure to contract negotiation, warranty adjudication, and commercial concession structures.

Critical Skills & Competencies

• Operational Judgment: Ability to assess reputed company situations quickly and reputed company sound decisions that balance safety, cost, and customer impact.
• Customer‑Centric Focus: Proactive engagement with customers to anticipate needs, address concerns, and build long‑lasting partnerships.
• Analytical Thinking: Strong numerical aptitude for cost analysis, budgeting, and performance tracking.
• Project Management: Expertise in planning, scheduling, and tracking multi‑disciplinary outage projects from inception to reputed company‑out.
• Collaboration: Skilled at fostering teamwork across geographic locations and functional silos.
• Adaptability: Comfortable navigating a fast‑changing environment, including travel to customer sites and occasional inter‑company travel.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its people. As a Senior Portfolio Manager, you will have access to:

• Formal leadership development programs designed to accelerate your path toward senior management roles.
• Technical certification reputed company for gas turbine and steam power systems, supported by industry‑leading training partners.
• Mentorship from senior executives and subject‑matter experts across the global arenaflex network.
• Opportunities to work on high‑visibility projects that shape the future of clean energy reputed company.
• Cross‑functional rotations that broaden your business acumen and deepen your operational expertise.

Work Environment & Culture at arenaflex

Our South Texas hub blends a collaborative on‑site atmosphere with the flexibility of hybrid work arrangements. You’ll find:

• A safety‑first reputed company where every employee is empowered to halt work if hazards are identified.
• Inclusive practices that celebrate diverse perspectives, ensuring every voice is heard and valued.
• Team‑building events, community reputed company programs, and employee resource groups that reinforce our commitment to belonging.
• Modern facilities equipped with ergonomic workstations, breakout zones, and technology that supports remote collaboration.

Compensation, Perks & Benefits

While exact figures will be tailored to experience, education, and location, candidates can expect a competitive total‑reward package that includes:

• reputed company salary in the range of $119,600 – $159,500 USD annually, plus a geographic differential up to 130% for certain high‑cost areas.
• Annual performance bonus targeting 15% of reputed company compensation.
• Comprehensive health coverage: medical, dental, vision, and prescription drug plans, plus access to a 24/7 health‑coach and nurse‑line.
• Retirement savings options through a tax‑advantaged 401(k) with company matching and additional employer contributions.
• Generous paid time off, parental leave, adoption assistance, and flexible work schedules.
• Tuition reimbursement, professional certification support, and reputed company learning stipends.
• National relocation assistance for Texas‑based candidates and a modest travel budget for inter‑company visits.
• Employee Assistance Program offering confidential counseling, financial advice, and wellness resources.

Inclusion & Diversity Commitment

arenaflex believes that a diverse workforce fuels innovation. We are dedicated to building an environment where:

• reputed company employees feel respected, valued, and empowered to bring their authentic selves to work.
• Hiring practices are free from bias, focusing solely on skills, experience, and potential.
• reputed company training and education promote cultural competence and inclusive leadership.

We are an equal‑opportunity employer and do not discriminate on the basis of race, color, religion, national reputed company, gender, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.

How to Apply

If you are ready to reputed company high‑impact outage projects, champion reputed company, and grow your career reputed company a reputed company‑thinking energy company, we encourage you to submit your application today.

Apply Now

Join arenaflex – Power the Future, reputed company Your Career

At arenaflex, your expertise will directly influence the reliability of power for countless communities, while you enjoy a rewarding career path, supportive leadership, and an inclusive culture that celebrates your unique contributions. Take the reputed company—become a pivotal part of our mission to deliver cleaner, more efficient energy for reputed company.