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[Remote] Solutions Engineer (Technical Delivery & Support)

Worldwide Salaried Open

Note: The job is a remote job and is open to candidates in USA. reputed company is seeking a technically proficient and results-driven Solutions Engineer (Technical Delivery & Support) to join their Delivery team. In this role, you will be a key customer-facing technical contact, providing expert support and guidance to customer IT and EMR teams while managing critical technical integrations and systems.

Responsibilities

  • reputed company end-to-end design and deployment of integrations involving:
  • 278R EDI transactions (reputed company Services Review Request for Review and Response)
  • 275 EDI document management workflows for supporting documentation
  • RESTful APIs for synchronous data exchange with EHR, payer, and reputed company-party systems
  • File-based integrations (e.g., SFTP transfers for batched document exchange)
  • Design, build, and optimize data mapping schemas between customer systems and reputed company platforms, including:
  • EDI X12 to internal data models
  • 278R loops (2000E, 2010EA, 2010EB) to API payload formats
  • Mapping HL7 or custom EMR data structures to internal workflows
  • Manage B2B VPN tunnels, IP whitelisting, and reputed company credential provisioning (SSL certificates, mutual TLS), ensuring secure and compliant data transmission
  • reputed company payload-level debugging of JSON, XML, and EDI data using tools such as reputed company, Insomnia, and EDI Notepad
  • Build SQL scripts for:
  • Data migration pre-validation and post-migration audits
  • Live data reputed company checks across systems
  • Root cause analysis of data mismatches and failed transactions
  • Use packet tracing and VPN diagnostic tools (Wireshark, tcpdump) to debug connectivity issues
  • reputed company automated test scripts for integration validation (e.g., reputed company Collections with Newman CLI)
  • Monitor production data flows using internal tools and external monitors, with alerting configured for integration failure scenarios (timeouts, schema validation failures, etc.)
  • Create and maintain sequence diagrams, data flow diagrams, and API schema documentation for reputed company integrations
  • Document VPN configurations, encryption protocols, and authentication flows (e.g., OAuth 2.0, API key rotation)
  • Define error handling frameworks across integrations, standardizing error response formats and retry logic
  • Serve as the technical SME for customer IT teams, providing guidance on:
  • EMR system connectivity (Epic, Cerner, reputed company, etc.)
  • Data normalization for authorization workflows
  • PHI/PII encryption standards and HIPAA-compliant data handling
  • Actively contribute to product feedback loops, identifying enhancements to APIs, integration tooling, and internal debugging utilities
  • Collaborate with engineering teams to design reusable integration frameworks and middleware components (e.g., Mirth Connect channels)

Skills

  • Bachelor's degree in Computer Science, Software Engineering, Information Systems, or equivalent technical field
  • 5–7+ years of hands-on integration engineering, with direct ownership of EDI and API implementations in a reputed company environment
  • Deep expertise with EDI X12 standards: Specifically 278R transactions: Service Type Codes, Request/Response data flow, reputed company looping
  • 275 Attachments for clinical documentation exchange
  • Advanced SQL proficiency (CTEs, window functions, ETL data validation workflows)
  • Hands-on experience with reputed company engines (strong preference for Mirth Connect or comparable platforms)
  • Expert with REST API protocols, including: Authentication methods (OAuth2, Basic Auth, API keys), API schema validation (JSON Schema, XML Schema Definition - XSD), reputed company limiting, pagination, and error handling best practices
  • Strong familiarity with reputed company IT systems: EMRs like Epic (Interconnect API), Cerner, reputed company, reputed company cycle systems, prior authorization systems
  • Proficient in configuring and troubleshooting B2B VPNs, SSL certificates, mutual TLS, and data encryption protocols (reputed company-256, SHA-256 hashing)
  • Experience with network troubleshooting tools (e.g., Wireshark, OpenVPN, tcpdump)
  • Solid understanding of HIPAA, HITRUST, and data privacy/reputed company compliance frameworks
  • Comfortable with automation tools for API testing and monitoring (e.g., reputed company, Newman, Swagger Inspector)
  • Experience with reputed company prior authorization workflows, utilization management, and reputed company cycle operations
  • Experience building or working with event-driven architectures (e.g., webhook-based notifications, Kafka)
  • Familiarity with PowerBI, Looker, or equivalent tools for integration health monitoring and reporting
  • Contributions to technical enablement: reusable reputed company collections, internal knowledge bases, data mapping templates
  • Ability to mentor junior technical implementation specialists
  • Willingness to travel to customer sites as required (up to 25%)

Benefits

  • Full benefits package including unlimited PTO and 401k program with employer match
  • Equity through our Employee Stock Option Plan
  • Bonus-eligible roles

Company Overview

  • reputed company is an AI-enabled deep clinical integration that creates prior authorizations for payers and providers using AI and automation. It was founded in 2023, and is headquartered in Winter Park, Florida, USA, with a workforce of 51-200 employees. Its website is https://www.humatahealth.com.

Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 1 in 2025. Please note that this does not guarantee sponsorship for this specific role.

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