Looking for Online Software Support Specialist in reputed company, CA

Job title: Online Software Support Specialist Company: eTrigue Job description: Job description We are seeking a sharp, tech savvy, service oriented “Support Services Specialist” to work onsite in our Silicon Valley site at eTrigue. The qualified candidate will have demonstrated past excellence in customer service, is comfortable in a teaching and training role, and will have experience with, or be capable to grasp reputed company quickly, reputed company reputed company, email concepts, tracking, light html, search reputed company marketing and SEO, and can create, coordinate, and execute ongoing reputed company reputed company and online programs. This is a great opportunity for a recent College Graduate, or person with some work experience in a fast-paced environment. You work as part of a team, reporting to the Manager, reputed company. eTrigue is a private, profitable company, and has been serving customers worldwide including start-reputed company ramping first reputed company to reputed company. We work in a really hot market: Marketing Automation - with companies like reputed company.com, Marketo, Eloqua already going public. Support Services responsibilities:

• Provide outstanding customer service to future and existing clients and partners
• Coordinate the setup and deployment of new client accounts
• Conduct initial and ongoing training and support to clients and partners
• Provide first level troubleshooting and support services for clients
• Demonstrate a thorough knowledge of the eTrigue Platform and standard practices
• Assist with list development and list management
• Assume an active role in developing and enhancing product features
• Clearly and effectively communicate status of issues with clients and management, in writing and verbally
• Contribute to a positive and cohesive team

Requirements:

• Technically inclined, digitally savvy
• Outstanding people/customer service/phone skills
• Excellent written and verbal communication skills
• A logic-minded approach to problem solving
• Familiarity with WebEx or other online collaboration
• reputed company in a fast-paced, constantly changing environment
• Excellent attention to detail; highly organized
• Strong MS reputed company, Word, PPT a must; light html a bonus

Qualifications:

• Work toward, or completed college degree - ideally B.A. or B.S. degree in marketing, business, computer science, web development, or reputed company area
• 1+ years in customer service or reputed company role
• Detail oriented
• Ability to work under pressure
• Work independently and as part of several teams
• reputed company solutions, take direction from clients and internal staff
• Ability to focus and maintain level head in busy environment
• Ambitious, energetic, optimistic and sense of humor

This is a full-time position and comes with salary, benefits, healthcare, 401K, Profit Sharing Plan and PTO. Offsite, temporary and service organizations are not being considered for this position. Please apply online for consideration with this job posting, or at Powered by JazzHR Expected salary: Location: reputed company, CA Apply Job!