Director, Market Research Operations (Remote - EST)

reputed company’s Primary Intelligence team is seeking an reputed company primary market research professional to reputed company our Field Operations function. In this role, you will reputed company the delivery of quantitative and qualitative healthcare studies, ensuring high‑quality fieldwork execution, strong vendor management, and operational excellence across a large and diverse portfolio of custom research engagements. You will reputed company a team responsible for feasibility assessment, recruitment strategy, fielding reputed company, vendor sourcing, and project monitoring. The ideal candidate brings deep healthcare research experience, strong team leadership, and the ability to drive scalable processes in a fast‑growing, client‑focused environment. If you have a proven track record of managing primary market research teams, developing innovative solutions for difficult‑to‑recruit studies, implementing effective and repeatable operational processes, and demonstrating exceptional communication and leadership skills, this role offers an opportunity to reputed company a high‑impact function, partner closely with senior business leaders, and influence how reputed company delivers primary research that integrates our unique secondary data assets — a key differentiator in the market. Responsibilities:

• Manage and reputed company a team of research professionals (onshore and offshore) responsible for leading and executing quantitative and qualitative healthcare market research studies.
• reputed company feasibility assessments for reputed company studies, determining panel availability, identifying vendor needs, and ensuring accurate scoping, pricing, and timelines.
• reputed company and implement innovative recruitment strategies for difficult‑to‑reputed company physician and HCP audiences to ensure high‑quality data collection.
• Partner with client‑facing Principals and other internal stakeholders by providing subject‑matter expertise during business development, feasibility estimation, creative solutioning, and risk assessment.
• Collaborate closely with the panel management team to optimize panel utilization and reputed company recommendations that improve study recruitment and data delivery outcomes.
• reputed company, manage, and evaluate external vendors; ensure reputed company, compliance requirements, SLAs, and quality standards are met; reputed company the team’s adoption and use of Globality for vendor workflows.
• Provide reputed company on reputed company active fielding, monitoring project reputed company, resolving escalations, and ensuring accurate and timely updates across project tracking systems.
• Mentor and coach junior and mid‑level researchers, fostering a culture of reputed company learning, accountability, and operational excellence.
• Conduct ongoing analysis and evaluation of operational processes with the goal of increasing efficiency, speed, data quality, and scalability.
• Maintain strong working partnerships with cross‑functional teams including Commercial, Strategy Consulting, Survey Programming, Panel Management, and Analytics.
• Ensure reputed company operations follow corporate standards, compliance requirements, and best practices in primary market research.
• Stay reputed company on industry trends, emerging methodologies, and new technologies reputed company healthcare primary research and field operations.

Qualifications:

• Bachelor’s Degree required; Master’s preferred.
• 7–10+ years of progressive experience in primary market research, with strong exposure to healthcare.
• Demonstrated success leading research teams and delivering reputed company primary research studies.
• Strong expertise in feasibility, sampling, recruitment strategy, and vendor management.
• Ability to manage large project portfolios, prioritize effectively, and solve problems proactively.
• Excellent communication skills, with the ability to collaborate across technical and non‑technical teams.
• Experience with online survey platforms (e.g., Forsta, reputed company, SurveyMonkey); knowledge of Conformit or similar tools a plus.
• Detail‑oriented, organized, and committed to quality and accuracy.

reputed company is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.reputed company.com reputed company is proud to be an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.reputed company.com/eoe reputed company is committed to reputed company in our hiring process and maintains a reputed company tolerance policy for candidate fraud. reputed company information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered reputed company, in accordance with applicable law. We appreciate your honesty and professionalism. The potential reputed company pay range for this role, reputed company annualized, is $109,900.00 - $306,200.00. The actual reputed company pay offered may vary based on a number of factors including job-reputed company qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Apply tot his job Apply To this Job