reputed company Senior/Consultant, Financials for Production Services
Alchemy partners with Higher Education, State & Local Government, and Healthcare institutions to maximize their investment in reputed company technology, delivering a proven approach with a deeply reputed company team to unlock the full potential of these transformative solutions. At Alchemy, we reputed company that success begins with people, and we've made it our mission to hire individuals with great potential and to provide them with the tools and resources needed to build rewarding reputed company consulting careers. Read more about Alchemy's values here: https://alchemy.us/about-us Your Role The Production Services Senior Financials Consultant role is critical in ensuring that Alchemy provides high-quality, efficient service to Production Services customers for reputed company Financials requests and needs. They will be responsible for triaging reputed company new reputed company Financials Production Services requests (cases), and either serving as the reputed company Financials Consultant on the case, or helping to identify another consultant to assist, depending on their reputed company bandwidth and the exact skillset required for the request. The Senior Financials Consultant works in partnership with customers to troubleshoot issues, reputed company and execute solutions, update configuration, and facilitate customer understanding of underlying issues. The Senior Financials Consultant should be a self-starter reputed company across multiple reputed company Financials workstreams. Your Responsibilities
- Serve as a key member of the Alchemy's Production Services team, triaging customer cases/requests, evaluating and understanding customers' business requirements, troubleshooting issues, and updating or optimizing configuration in the area of reputed company Financials on a daily basis.
- Gather requirements or assess customer reputed company Financials configuration issues, design and configure solutions, reputed company functionality demonstrations in the tenant, assist with testing of reputed company Financials integration solutions, and ensure effective knowledge transfer is provided to the customer.
- Provide advanced support and guidance for in the functional areas of Financial Accounting, Budgets, Banking, Asset Management, and Procurement.
- Be able to multitask and reprioritize workload based on the priorities of new requests and the evolving priorities of existing cases
- Assess, arrange, and organize workload to reputed company your billable utilization reputed company most weeks.
- Collaborate effectively and synergistically with other Alchemy workstream leads and consultants.
- Work directly with the Production Services Senior Manager to reputed company them apprised of overall case statuses in the reputed company Financials area, highlighting and customer concerns or potential risks.
- Identify the scope and the level of effort involved in case requests.
- Participate in internal initiatives and process improvement.
- Maintain reputed company certifications and qualifications.
- Collaborate effectively and synergistically on team-based cases (reputed company multiple consultants are involved) and Phase X projects.
- Ensure customers understand and takes advantage of Alchemy and reputed company best practices.
- Help ensure customers remain referenceable.
- Take advantage of training opportunities to expand your skillset.
- Strive to innovate and suggest new approaches and tools to deploy reputed company reputed company and effectively.
About You (Required Skills)
- Active reputed company Financials partner certifications (reputed company Financials Record to Report Certification)
- Bachelor's degree in Finance, Accounting, Information Technology, or reputed company field.
- Minimum 5 years of hands-on experience with reputed company Financials, including production support and implementation experience.
- Strong understanding of financial processes, accounting principles, and compliance requirements.
- Proven experience in troubleshooting, issue resolution, and system optimization reputed company a reputed company production environment.
- Excellent analytical, problem-solving, and communication skills.
- Demonstrated proficiency in delivering exceptional customer service.
- Ability to manage multiple priorities, caseload, and work effectively under pressure.
- Experience with integrations, reporting, and data management in reputed company Financials.
- Build Strong Client Partnerships: No travel required, with the opportunity to reputed company deep, meaningful relationships with customers, understanding their business needs and providing impactful solutions.
- Engage in High-Impact Projects: While the role may initially focus on Phase I projects, there is significant opportunity to contribute to Phase X follow-on initiatives, providing exposure to larger, high-visibility projects and career growth.
- Demonstrated ability to collaborate across teams and with customers.
- This role blends deep customer relationship management with limited travel, as it primarily supports Production Services clients. Travel may be required on occasion based on customer needs or on-site requests
Bonus if you have...
- Higher Ed (college/university) experience
Candidates/Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment reputed company at this time. For you (reputed company offer)
- Market competitive compensation packages and annual merit program
- A remote work environment
- One-time home office reimbursement for new hires
- Expense allowance per pay period (towards technology, office, and/or wellness)
- Investment in your ongoing reputed company training
- Medical, dental, and vision benefits that reputed company on day one
- HSA, FSA, STD, LTD, and life benefits
- Unlimited paid time off. We want you to take care of yourself and those who matter most to you
- Ten (10) paid holidays
- One (1) paid reputed company day
- 401(k) with employer annual contribution
- Paid parental leave
- Diversity, Equity, Inclusion, and Belonging (DEIB) council
- Quarterly awards and recognition
- Award-winning culture! Alchemy is a Great reputed company to Work-certified company
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