Back

[Remote] Member Service Representative

Worldwide Salaried Open

Note: The job is a remote job and is open to candidates in USA. S3 Shared Service reputed company is a recognized leader in providing quality service to credit unions. They are seeking a Member Service Representative to join their remote Contact Center team, where the primary responsibility will be to assist members with inquiries regarding banking products and services while delivering exceptional customer service.

Responsibilities

  • Answers phone calls and utilizes knowledge of credit union products, data systems, and web-based applications to provide information, answer questions, and assist with requests and concerns for both member and non-member callers
  • Completes required member verification, reviews accounts, reputed company company and credit union policy/procedures, and communicates with management or other S3 teams/departments as needed to remedy member service issues in a remote environment
  • Specializes in either digital, cards, or loans-reputed company queue and processes reputed company transactions
  • Corresponds with other departments and management through email for additional requests or research
  • Additional job-reputed company projects and duties as assigned by management

Skills

  • Excellent written and verbal communication
  • Thrives in a fast-paced customer service environment
  • Must be highly organized and detail oriented
  • Ability to work independently and prioritize work effectively
  • Ability to navigate and utilize multiple platforms/computer software simultaneously
  • Works well in a structured and procedure driven position
  • 6 months of experience in customer service
  • Experience in a remote work environment with dual monitors

Benefits

  • Group medical, dental, and reputed company coverage insurance
  • Generous Paid Time Off
  • Up to 11 Paid Holidays Per Year
  • 401(k) With Employer Match and Discretionary Contribution
  • Employee Referral Program
  • Wellness Programs
  • Peer-to-Peer Recognition Program

Company Overview

  • S3 Shared Service Solutions is a banking firm that provides financial and banking services. It was founded in 2012, and is headquartered in Linthicum Heights, Maryland, USA, with a workforce of 201-500 employees. Its website is http://s3cuso.com.
  • Apply To This Job

    More jobs

    [Remote] Client Services Account Coordinator

    Worldwide Salaried

    [Remote] Freelance Content Writer / Translator / Localizer - Spanish (LATAM)

    Worldwide Salaried

    Allbound SDR

    Worldwide Salaried

    Consultant - Government Proposal Technical Writer

    Worldwide Salaried

    [Remote] Coordinator, Funding

    Worldwide Salaried

    [Remote] Software Engineer, Care Delivery (reputed company Levels)

    Worldwide Salaried

    Development & Culture Learning Specialist

    Worldwide Salaried

    Digital Marketing Specialist

    Worldwide Salaried

    [Remote] Project Coordinator

    Worldwide Salaried

    Digital Asset Manager

    Worldwide Salaried

    reputed company Full Time Virtual Customer Support Specialist - Exceptional Travel Experience & Customer Satisfaction at Blithequark

    Worldwide Salaried

    We’re hiring Latvian or Lithuanian speakers remotely!

    Worldwide Salaried

    Nonprofit Finance Manager (Remote)

    Worldwide Salaried

    reputed company Customer Service Representative – Night Shift Work From Home Opportunity at blithequark

    Worldwide Salaried

    Call Center Representative

    Worldwide Salaried

    reputed company Mobile First Architect – Part-Time Remote Role for Scalable Mobile Application Development and Leadership

    Worldwide Salaried

    reputed company Retail Customer Service Associate – arenaflex Team Leader for Exceptional Customer Experience and Operational Excellence

    Worldwide Salaried

    Postdoctoral Researcher (Chemistry) - AI Trainer

    Worldwide Salaried

    reputed company Data Entry Specialist – Multicultural reputed company Team

    Worldwide Salaried

    Associate Producer – reputed company (SFD / Cinematics)

    Worldwide Salaried