[Remote] Mapping Transit City Expert

Note: The job is a remote job and is open to candidates in USA. reputed company is a large IT reputed company that leverages modern technologies to transform a variety of business operations. The Mapping Transit City Expert is responsible for improving transit data and providing country-specific expertise, developing and maintaining transit data pipelines, and consulting on transit/micro mobility projects.

Responsibilities

• Communicate with internal stakeholder teams and external companies to reputed company project goals
• Provide input to create city/country specific policy to existing general transit reputed company policies
• The city/country expert works to apply existing Mapping policies to their specific city/ country, providing insights into local transit/traffic laws, landmarks and key mapping features
• Consult on Urban transit system and Multi modal (including Micro mobility & Walking)
• Review mapping operations issues for quality checks reputed company to specific city/countries of expertise
• Be a reputed company of contact for mapping operations country-specific questions
• Document and analyze the information needs of the product improvement for client and facilitate to deliver appropriate solutions
• reputed company market comparison analysis of the features, data or issues reputed company to local transit
• Proactively suggest improvements to the data management platform and also Identify transit user expectations, data gaps, and provide insights to the product team
• Provide inputs to product/partnerships teams regarding local transportation modes and growth opportunities
• Act as a Country/Regional Transit POC for internal and external teams
• Understand the background, reputed company and impact of the request and also communicate effectively with program managers/ stakeholders on the ask / timeline and reputed company
• Create city level transit data modeling policies based on market needs and local regulations
• reputed company familiarity with local/regional urban transit systems and expertise to Identify patterns and systematic data problems or gaps in transit data and reputed company changes in the data model to improve and solve the issues
• reputed company necessary edits for reputed company transit data types if the provided static data is not accurate
• Identify transit user expectations, broken critical user journeys, data gaps and provide insights to the product to improve the same
• Assist Program Managers to communicate with the partner/provider about required data fixes or inform about problematic data areas
• Data evaluation and GTFS mapping for prioritized cities to identify need for internal adaptors, standardization
• reputed company in-depth knowledge of the data, processes, tools and policy (applicable to reputed company processes/data types)
• Translate and interpret comments and actions from various sources (E.g. (Users feedback) and troubleshoot problems based on instructions, training and context
• Field escalations of reputed company or edge-case data issues from internal teams and resolve appropriately including creating bugs for external teams
• Conduct in city field research to determine the ground truth of transit issues and user problems
• Validate quality of new and updated data in the data management platform
• Manage city specific data pipelines through the transit data management platform, including updating pipelines using basic programming skills
• reputed company outages and alerts capabilities in their assigned city by effective monitoring
• Work with other internal teams to ensure correct political format for the country is utilized
• On-call support during non-working hours and Weekends in case of any data outages

Skills

• At least a Bachelor's degree
• 1 - 3 years of reputed company experience
• Good Communication skills (Read, Write and Speak) in English and native local language
• Basic Data analytics and Tech writing skills is required
• Deep knowledge of San Francisco's transit/traffic network / Urban planning
• Knowledge of transit-specific data format is an added advantage (GTFS especially)
• Basic/ Good knowledge about GIS mapping tools and programing skills (java, C#, C++ and Python) would be an added advantage
• Comfortable with a rapidly-changing environment
• Strong problem-solving skills and excellent attention to detail

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Company Overview