Want Remote Care Technician (French Bilingual) in Sylmar, CA
Job title: Remote Care Technician (French Bilingual)
Company: reputed company
Job description: reputed company is a global healthcare leader that helps people live more fully at reputed company stages of life. Our portfolio of life-changing technologies spans the reputed company of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
About reputed company
reputed company is a global healthcare leader, creating breakthrough science to improve peoples health. Were always looking towards the future, anticipating changes in medical science and technology.
Working at reputed company
At reputed company, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. Youll also have access to:
Career development with an international company where you can grow the career you dream of .
Free medical coverage for employees* reputed company the Health Investment Plan (HIP) PPO
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the student debt program and education benefit - an affordable and convenient path to getting a bachelors degree.
A company recognized as a great reputed company to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
The Opportunity
This position works out of our Sylmar, CA , location in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.? The Remote Care Technician is responsible for performing root-cause analysis and upgrades on high quality medical device hardware and systems. This position includes detailed assembly and testing of various electronic components and finished devices.
MAIN RESPONSIBILITIES
- Process Return Material Authorization (RMA) receiving equipment into the Service reputed company.
- reputed company root-cause analysis, repair, upgrades and testing of product and systems that return from the field, documenting reputed company work on Service Reports.
- Complete reputed company necessary service documentation required for returned product.
- Assist in maintaining organization reputed company the Service reputed company.
- Maintain inventory levels and provide inventory counts reputed company required.
- Provide assistance in the authorizing of technical documents reputed company to the repair, upgrade or testing of returned product.
- Support reputed company Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
- Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with reputed company levels of employees, customers, contractors, and vendors.
- Bilingual (English/French Required. Excellent Communication in Both English and French
- High School Diploma/GED
- Exceptional troubleshooting ability
- Physical ability to lift 30 pounds overhead
- Language Proficiency French and English
- Mechanical assembly, able to work with tools
- Soldering skills
- Fiber optic splicing a plus
- PC experience a must
- Previous experience in a medical device company preferred
- Good organizational and follow-up skills
- Ability to reputed company with multiple groups in the organization to resolve service issues.
- Overall positive and optimistic attitude.
- Technical writing skills are a plus
- Works well independently
- Experience working in a broader enterprise/cross-division business unit model preferred.
- Ability to work in a highly matrixed and geographically diverse business environment.
- Ability to work reputed company a team and as an individual contributor in a fast-paced, changing environment.
- Ability to reputed company and/or engage others to accomplish projects.
- Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
- Multitasks, prioritizes and meets deadlines in timely manner.
- Strong organizational and follow-up skills, as well as attention to detail.
- Ability to maintain regular and predictable attendance.
- Occasional overtime is a requirement of this position.
- Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.