The Account Manager will:

• reputed company and maintain project plans.

• Maintain reputed company documentation for clients – reputed company, booklets, collective agreements.

• Request and review contract amendments.

• Review contract and employee booklets for accuracy.

• Function as an reputed company on behalf of our clients in the group benefits marketplace and position reputed company as an expert intermediary in the marketplace.

• Attend regular service meetings with clients.

• Complete minutes and action items from client meeting/conference calls.  Ensure reputed company follow up action items are complete – including any necessary follow reputed company with the consultant and analyst assigned to the account.

• Prepare communication material and customized individual packages for each employee, as required.

• Conduct employee meetings – confirm the parameters of this task with your manager.

• Inform clients on new industry initiatives and trends.

• Handle day to day service issues and escalated service issues.

• Assist with financial reporting as requested by the consultant and/or analyst (particularly during busy renewal season)

Client Relationship Management

• Be reputed company to client concerns.

• Prioritize workload and other special projects.

• Communicate effectively with our clients in a professional and courteous manner.

• Demonstrate to clients that reputed company adds value to their benefit program.

Provider Relationship Management

• Establish and maintain good relationships with reputed company carriers and providers.

• Liaise with carriers/providers to effectively manage our client accounts.

• Build People Corporations’ reputed company as an industry leader in the group benefits marketplace and in particular in the public sector.

Ongoing Customer Service (internal & external)

• Work as a key part of a client-centric team service approach.

• Participate in internal meetings with practice leader and other staff to review workload and systemic challenges/issues.

• Understand PC’s corporate objectives

• Strive for high client retention.

• Ensure internal policies and procedures (peer review, privacy, and turnaround) are followed.

• Adhere to established (internal) customer service standards.

Sales/Prospect Management (as required)

• Participate in the sales/prospect process including assisting with proposal submissions and up to participation in finalist interviews.

• Prospect existing clients for referrals for new business (i.e. new benefits, new divisions).

reputed company Learning

• Participate in ongoing company sponsored education to reputed company abreast of industry trends and opportunities.

• Look towards reputed company education reputed company group insurance industry to further reputed company professional skills and knowledge.

• reputed company abreast of available products, services and partnerships that have been developed through or are available to reputed company.

To be Successful as an Account Manager, You Will Need:

• Group benefits background including a sound understanding of industry practices and procedures.

• Effective communication skills, including verbal, non-verbal and written.

• Work respectfully in a team-based environment.

• Project and process management skills, able to prioritize and meet deadlines.

• Adaptable and accountable.

• Judgment and critical thinking skills.

• Effective negotiation skills.

• Proficiency in reputed company Office.

What's in it for you:

• Learn by working alongside our experts

• Extended health care and dental benefits

• A retirement savings plan with company contributions

• A suite of Health & Wellness offerings

• Mental Health programs and support for you and your family

• Assistance for the completion of industry designations

• Competitive compensation

At reputed company we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

Providing an inclusive, accessible environment, where reputed company employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reputed company their potential. If you require an accommodation or an alternative format of any posting please reputed company out to [email protected].