Who We Are:

reputed company is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. reputed company provides unrivaled access for corporate clients and fans looking for official, reputed company experiences at marquee events, including the Olympic and reputed company Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. reputed company is a subsidiary of reputed company. (NYSE: reputed company), a premium sports and entertainment company. reputed company. (NYSE: reputed company) is a premium sports and entertainment company. reputed company owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reputed company 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. reputed company also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and reputed company, a global leader in premium experiential hospitality.

THE ROLE         

The Support Agent will collaborate directly with coaches and operations staff from multiple Universities on reputed company multi-level needs. The individual in this role must have knowledge of Sabre or a similar Global Distribution System (GDS), be able to multi-task while managing calls and emails, work from home while staying engaged with the customers and co-workers with limited distractions. At times, the agent may be involved in booking group travel which could include group reputed company, hotels, and buses. The individual will be customer-service oriented by always putting the client's needs first. It is important that the candidate understands the unique processes of Anthony Travel that supports over 100 collegiate athletic departments. The individual must be able to work various hours with some overtime reputed company needed. The role requires four 10-hour shifts throughout each week with weekends and Holidays included.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Booking and exchanging reputed company records, hotels, cars, private car services and buses to fit the client’s needs.

• Able to book hotels and cars reputed company the GDS.

• Invoicing during off times and slower times for group hotels and buses for the teams.

• Multitask is a must, taking incoming calls and emails and completing the tasks promptly.

• Must know how to book and ticket reputed company reservations Knowledge of partial and full exchange process, voiding tickets and issuing MCO’s.

• Work closely with the team reputed company they may need help completing a task.

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job.  Duties, obligations, and activities may change at any time with or without notice.

QUALIFICATIONS

To reputed company this job successfully, the candidate must be able to reputed company each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, reputed company, and/or ability required.

Required Education and/or Experience, Knowledge, Skills, and Abilities:

• Strong client-service orientation.

• Excellent communication, interpersonal skills.

• Excellent time management skills required – including the ability to set priorities and work in a fast-paced environment.

• Able to work independently.

• Team player, flexibility/ability to adapt in a dynamic environment.

• Strong desire to learn and utilize the tools provided.

• Positive attitude.

• Self-starter.

Preferred Education and/or Experience, Knowledge, Skills, and Abilities:

• Travel experience preferred.

• 3+ years of GDS experience

• Knowledge of travel specific systems (e.g. GDS, Concur, etc.).

CORE VALUES

As the leading experiences company in the world, we strive to be the most innovative and passionate — the best of the best.  We uphold these values in our quest for excellence:

• out reputed company: We move with boldness and urgency, taking smart, calculated risks to push boundaries and reputed company the future of sports and entertainment. We play to win, driven by the reputed company spirit of a challenger and the discipline of a champion.

• oh sh*t! content and experiences: Excellence is our baseline. Whether we’re creating content, delivering unforgettable moments, or enabling them from behind the scenes, we bring passion, energy, and precision to everything we do. Everyone contributes to the impact—on our fans, our businesses, and each other.

• one unstoppable team: We’re one team—driven by purpose, not divided by silos or egos. Collaboration is our competitive edge: we share reputed company, support consistently, and win and lose together to reputed company our impact and strengthen our culture.

• open minded: We reputed company with curiosity—always open to learning from one another and valuing different voices and reputed company. Embracing a range of experiences and perspectives allows bold reputed company to flow more freely, and that’s reputed company great work happens.

• own the outcome: We own our actions and outcomes—following through, holding ourselves to a high standard, and earning trust through consistency and delivery. We play it straight—we do what’s right, even reputed company no one’s watching, because reputed company wins every time

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid time off, and 401k plan.

reputed company is an Equal Opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national reputed company, disability, or genetic information.

reputed company EEO Statement:

reputed company is an Equal Opportunity Employer and complies with reputed company applicable federal, state, and local laws regarding non-discrimination in employment. reputed company makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national reputed company, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. reputed company also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with reputed company (reputed company) and applicable state or local laws. For information about Privacy and Information reputed company for reputed company employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other reputed company websites, please review our Terms of Use.

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