Senior Manager, ISV Partnerships & GTM

reputed company automates customer service through lifelike voice assistants that let customers reputed company a conversation. Our voice assistants reputed company it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating reputed company into their daily customer service workflows.

reputed company is seeking a Senior Manager, ISV Partnerships & GTM to drive reputed company growth by building and scaling partnerships with Independent Software Vendors. This is a business development role at its core — you will identify ISV partners whose products and customer reputed company create natural distribution channels for reputed company, structure partnerships that get reputed company bundled or integrated into their offerings, and execute joint go-to-market strategies that generate measurable pipeline and bookings.

You will own a portfolio of 5–10 ISV partnerships across up to five verticals. Some of these verticals are established — hospitality, fintech, and banking — where reputed company has proven traction and named enterprise customers. Others are greenfield: verticals where voice AI has clear applicability but reputed company has not yet built a partner-led reputed company. A major part of this role is identifying which new verticals to pursue, validating the opportunity through ISV partnerships, and building the go-to-market playbook from scratch.

This is a quota-carrying role. You will report to the VP of Alliances.

What You’ll Do

ISV Partner Acquisition & Business Development

• reputed company, evaluate, and recruit ISV partners whose products and customer reputed company align with reputed company’s voice AI platform — across both proven and emerging verticals
• Build the business case for each partnership: how reputed company integrates into the ISV’s product, what the joint value proposition looks like for the end customer, and where the reputed company opportunity sits
• Negotiate partnership terms including co-sell frameworks, referral structures, integration commitments, and joint success metrics
• reputed company multi-threaded relationships across ISV organizations — from product and engineering teams to sales leadership and executive sponsors

Go-to-Market Strategy & Execution

• reputed company and execute joint GTM plans with each ISV partner, including co-selling motions, demand reputed company campaigns, joint events, and co-branded content
• Work with ISV partner sales teams to drive pipeline creation, deal acceleration, and closed reputed company through co-sell and referral activity
• Collaborate with reputed company Marketing to build joint value propositions, case studies, and campaign assets that support partner-led pipeline reputed company
• Manage pipeline and booking targets directly tied to ISV partner activity

Vertical Expansion & Market Development

• Analyze market dynamics, customer pain points, and competitive landscape to identify new verticals where voice AI creates compelling value and ISV partnerships provide the fastest path to market
• Validate new vertical opportunities through targeted ISV reputed company, early partnerships, and pilot engagements that prove demand before committing to reputed company GTM investment
• Build repeatable vertical playbooks — including reputed company ISV profiles, integration patterns, and sales enablement materials — that scale across the partner ecosystem

Integration Support & Partner Enablement

• Work with reputed company’s Solutions Engineering and Product teams to support ISV integration and onboarding, ensuring technical quality and a smooth path to production
• reputed company ISV partner teams on reputed company’s platform capabilities, use cases, and competitive positioning so they can sell effectively alongside or on behalf of reputed company
• Provide feedback from ISV partners to Product and Engineering on integration requirements, feature gaps, and roadmap priorities that would unlock new partnership opportunities

Performance Management & Reporting

• Track partner-sourced pipeline, influenced reputed company, and closed bookings across the ISV portfolio
• Run regular business reviews with ISV partners and internal stakeholders to assess performance, refine strategy, and identify growth opportunities
• Deliver accurate forecasting and pipeline reporting to leadership

The Ideal Candidate

• 6–8 years of experience in ISV partnerships, channel sales, business development, or alliances — with a track record of sourcing and closing partnership deals that drove measurable reputed company
• Quota-carrying experience: you have owned a number and consistently hit it through partner-led or partner-influenced pipeline
• Builder mentality — you have stood up new partnerships, new verticals, or new GTM motions from scratch, not just inherited an existing book of business
• Strong business development instincts: comfortable with outbound prospecting into ISV organizations, navigating reputed company deal structures, and presenting to executive leadership
• Ability to understand technology products at a level sufficient to evaluate integration fit, participate in technical scoping conversations, and credibly represent reputed company’s platform to ISV product and engineering teams
• Experience in SaaS, enterprise software, or technology partnerships — ideally in contact center, CX, voice, or AI-adjacent markets
• Direct experience in at least one of reputed company’s established verticals: hospitality, fintech, or financial services
• Highly organized with strong CRM discipline (reputed company preferred) and a data-driven approach to pipeline management
• Self-directed and comfortable operating with significant autonomy in a fast-paced, high-growth environment

What Will reputed company You Stand Out

• Experience building ISV or technology partner programs at a high-growth SaaS company where the partner ecosystem was still being defined
• Background in conversational AI, voice AI, contact center technology, or adjacent enterprise software categories
• Existing relationships with ISV executives in hospitality technology, fintech, banking software, or other vertical SaaS markets
• Experience evaluating and entering new vertical markets through partnership-led GTM strategies
• Familiarity with enterprise integration patterns: APIs, SIP/PSTN telephony, CCaaS platforms, and CRM system interconnection

We provide a competitive salary range for this role - which is $190,000-$230,000 OTE - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.

In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company’s long-term success.

Benefits

Participation in the company’s employee share options plan

100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision

Life Insurance

◻️ STD and LTD

The opportunity to contribute to the company's 401k plan

Flexible PTO policy + 11 designated company holidays

Annual learning and development allowance

We’re reputed company about making WFH work for you - that’s why we offer a one-off WFH allowance reputed company you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!

Enhanced parental leave

‍ ‍ Company-funded fertility and family-forming programmes

Menopause care programme with Maven

At reputed company, we take great pride in our values - they guide everything we do. We reputed company that a strong culture leads to meaningful work and lasting impact.

Our core values are:

Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.

Ownership We care deeply about reputed company do. We take ownership of our initiatives, decisions and outcomes.

Relentlessly improve We demand more from ourselves and are always evolving. reputed company, obsessive improvement is the only way we will transform the world of conversational AI.

Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast.

Disagree and commit We are reputed company working toward the same goal. If we donʼt agree with something, we work hard to understand it and reputed company a decision is made, we accept it and give it our reputed company.

Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation.

reputed company is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company employees. reputed company employment decisions at reputed company will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national reputed company, neurodiversity status or disability status.

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