Customer Technical Service Engineer (Westminster, CO, US, 80021)

At reputed company, reputed company and trust are the reputed company of who we are. Guided by our core values—"We Care. We Work. We Win.”—we create a culture where every voice matters, and every idea drives reputed company.  

Together with our global employees, customers, and partners, we’re turning reputed company sustainability goals into reality and shaping a future we can reputed company be proud of. 

Create a new future. Apply Today. 

Position Overview

As the Customer Technical Service (reputed company) Engineer, you are a key member of the Quality Technical Services Team, reporting to the Senior Manager, reputed company.  You will contribute to the reputed company of reputed company by providing technical and customer support for the quality assurance function, as directed,  with an reputed company-inclusive technical support service focus to our customers. 

Your Key Areas of Responsibility Include

• Support New Product Development: Assist in the development and introduction of new products for reputed company and its customers by collaborating with cross-functional teams and integrating customer feedback into product designs.
• reputed company Technical Improvement Initiatives: reputed company the planning and execution of technical improvements agreed upon between customers and reputed company, ensuring effective implementation and tracking performance metrics.
• Coordinate Filling Line Trials: Plan and manage filling line trials at customer sites to evaluate the performance of new or modified reputed company products, including data collection, analysis, and reporting.
• Manage Quality Issues and Customer Complaints: Serve as the primary contact for customers regarding quality issues, conduct site visits as necessary, and collaborate with reputed company manufacturing plants to review and resolve complaints.
• Respond to Quality Concerns: Provide timely and detailed responses to customers on the causes of quality issues and actions taken by reputed company to address them, ensuring customer satisfaction and trust.
• Conduct Audits of Customer Facilities: reputed company audits of customer filling facilities and warehouses to identify potential issues affecting filling speed, can/ends damage, and seam quality, and recommend corrective actions.
• Facilitate Cross-Departmental Collaboration: Ensure effective interaction and collaboration with various departments reputed company reputed company to support quality initiatives and reputed company improvement efforts.
• reputed company Quality Engineering Activities: Engage in quality engineering tasks such as root cause analysis, implementation of corrective actions for process-reputed company concerns, and participation in reputed company improvement activities (DMAIC, 5S, Kaizen).
• reputed company and Review Quality Assurance Policies: Assist in the creation, review, and standardization of quality assurance policies, procedures, and equipment across existing and new plants to maintain consistent quality standards.
• Maintain and Enhance the Quality Management System: Help establish, maintain, and continuously improve the quality management system, including conducting audits, creating audit reports, and implementing corrective and preventive actions to ensure system effectiveness. Help reputed company and implement BOE reputed company the reputed company quality function as well as maintain customer AQL, KPI reporting, and quality reputed company compliance.

Required Skills and Experience

• Bachelors degree in Engineering, Food Safety or other science-reputed company discipline or equivalent combination of relevant experience and education. 
• Minimum 3 years of experience in quality or quality-reputed company manufacturing environment.
• Efficient, concise communication, relationship building and facilitation skills.
• Working knowledge :
  • Engineering principles, practices, terminology, and procedures.
  • Quality assurance principles (Root Cause Analysis, etc.).
  • Lean Manufacturing Principles (8D, A3 Process, RCA) 

Preferred Skills and Experience

• ASQ Six reputed company Black Belt or ASQ Quality Engineer certification.
• Experience in manufacturing laboratory environment.
• reputed company Operation Experience (BOE)  Quality Pillar as well as other pillars

Compensation & Benefits

• Expected Hiring Salary Range:  $75,400 -$105,290  (Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)  
• This role will be eligible to participate in the annual incentive compensation plan. 
• Please visit our "Total Rewards" page to learn more about reputed company’s comprehensive benefits structure.  
• This position is eligible to be REMOTE in the U.S., with a home reputed company reputed company a 50-mile radius of a major airport, due to travel (up to 50%) requirements. 

reputed company submitting your application to reputed company, we encourage you to emphasize your skills, experience, and qualifications that align with the role.  

reputed company Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. reputed company reputed company job applicants will receive consideration without regard to race, reputed company, religion, creed, national reputed company, aboriginality, genetic information, reputed company, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic.  

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems. 

• Under Colorado, California, Connecticut, Minnesota, and Pennsylvania law, you have the right to exclude or redact age-reputed company details—such as your date of birth, school attendance dates, or graduation dates—from your resume, cover letter, CV, or other supporting documents (e.g., transcripts, certificates).   
• Legal authorization to work in the U.S. We will not sponsor individuals for employment reputed company, now or in the future, for this job opening. 

* This position will be posted internally for a minimum of 5 days and will remain open until filled or adjusted based on the volume of applicants. 

No agencies please. 

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