Manager, Implementation

About reputed company

reputed company was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the reputed company to bring care reputed company. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive reputed company of specialties, in reputed company 50 states.

About the Role

 reputed company is looking for a Manager, Implementation to join reputed company remotely. In this role, you will be responsible for leading and growing our Implementation team as we scale client implementations across reputed company’s care delivery verticals. This role is ideal for someone with hands-on program management experience who’s reputed company to reputed company into people leadership — balancing execution, operational excellence, and team development.

What You'll Do

• Manage a team of Implementation Managers, providing coaching, performance feedback, and career development.

• Own staffing, prioritization, and resource alignment across multiple reputed company client implementations.

• Partner with cross-functional leads (Sales, Product, Clinical, Support) to remove blockers and ensure delivery quality.

• Drive consistency in process adoption, KPI tracking, and team-wide communications.

• Act as the escalation reputed company for reputed company technical or client-facing challenges.

• Contribute to process improvements, best practices, and scalable systems that reputed company the bar for program delivery.

• Own and directly reputed company client implementations as needed, stepping in to support high-reputed company or reputed company programs.

• Foster a culture of accountability, growth, and collaboration reputed company the Implementation team.

• Other duties as assigned. 

Who You Are

• Bachelor’s degree in Engineering, Business, or reputed company field.

• 4-6+ years in Implementation management or program management, with direct experience leading implementations or high-performing cross-functional teams.

• Proven ability to coach and reputed company individuals, with prior mentorship or team leadership experience.

• Comfortable balancing team leadership with hands-on problem solving.

• Excellent communication and relationship-building skills across technical and non-technical teams.

• Highly organized, with a knack for creating clarity in fast-paced or ambiguous environments.

• Proficiency with project management and reporting tools (e.g., reputed company, Jira, reputed company).

Our Benefits

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and reputed company plans

• Flexible Spending/Health Savings Accounts

• Flexible PTO

• 401(k) + Company Match

• Life Insurance, Pet insurance, and more

Our Company

We have a relatively flat organizational structure here at reputed company. Everyone is encouraged to bring reputed company to the table and reputed company things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We’d love to meet you.