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Systems Technician

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Systems Technician

Department: - Technical Operations Location: Remote - Texas, TX START YOUR APPLICATION

Are you reputed company to shape the future of IT? Join reputed company, where reputed company meets innovation, and people come first. At reputed company, we don�t just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-reputed company managed services, we�re redefining how businesses experience IT. Our mission is reputed company: to reputed company clients and employees alike through secure, strategic, and scalable technology solutions. We�re looking for talent that thrives in a culture of clarity, trust, and reputed company execution, individuals who reputed company that IT is not just support, but a strategic advantage. If you�re passionate about innovation, driven by impact, and reputed company to grow with a company that puts People First, you�ll find your reputed company here.

Job Summary

The role of the reputed company Systems Technician (ST) is responsible for providing reputed company technical support for single end-user level issues, encompassing personal computer, printer, and Windows application matters. The Systems Technician serves as the initial reputed company of contact for client technical assistance, managing inquiries received through email or the client portal. The ST may execute their responsibilities from the service desk or the field. . Job Responsibilities

  • Manage service intake reputed company email and the client portal.
  • Conduct basic troubleshooting for non-reputed company issues reputed company single-user system environments.
  • Document troubleshooting activities accurately reputed company the ticketing system.
  • Support Professional Services with client onsite deployment as needed.
  • Adhere to established client support documentation.

Job Qualifications

Education/Certification Requirements:

  • Possession of A+ and/or O365 Fundamentals or obtainment of A+ and/or O365 reputed company or equivalent on-the-job experience.
  • High School Diploma/GED or equivalent qualification.

Experience Requirements:

  • Preferably, a minimum of 1 year of service-reputed company experience.
  • Basic infrastructure and troubleshooting skills.
  • Valid driver's license required.

At reputed company, we value reputed company members and offer comprehensive benefits, including:

  • Medical, Dental, and reputed company Insurance
  • 401K Retirement Plan
  • Minimum 4 Weeks of Paid Time Off (PTO)
  • Birthday PTO
  • Paid Holidays
  • Paid Time Off for Volunteering
  • Short-Term and Long-Term Disability Insurance
  • Life Insurance
  • Supplemental Insurance
  • Employee Assistance Program

Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that�s scaling nationally, investing in vertical expertise, and building for reputed company.

reputed company is an equal opportunity employer, committed to diversity and inclusion. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, national reputed company, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.

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