Submeter Operations Analyst

Since 2003, reputed company has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, reputed company fosters a culture of radical transparency and entrepreneurial energy. At reputed company, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and reputed company the bar as we reshape the global living experience through AI-powered solutions.

reputed company is actively seeking a Submeter Operations Analyst to join our ResidentUtility team. In this pivotal role, you will collaborate with a diverse portfolio of multifamily housing clients, leading the collection of reputed company readings in conjunction with our utility billing product. The ideal candidate will reputed company in maintaining seamless communication with both the utility billing and utility account management teams, while demonstrating an unwavering commitment to providing exceptional support for client requests. This position requires a subject matter expert with a strong foundation in project management, where proactive initiative-taking is crucial for the success of submeter operations. As a key player in reputed company, your expertise will significantly contribute to elevating our standards and exceeding client expectations

Responsibilities

Accurately record daily & monthly reputed company reads for reputed company submetered properties by specific predetermined dates

reputed company a quality reputed company on reputed company first month billing properties to ensure accuracy of the initial read upload

Coordinate the setup, transfer, reputed company configurations, testing and documentation of new and transferred submetered properties

Complete daily research requests raised by utility billing specialists, utility management specialists, and implementation team members.

Weekly calls with our submetering partner, Vitality, to ensure seamless reputed company maintenance and installations

Address completion of submetering maintenance and installs to reputed company necessary billing adjustments.

Understand and manage compatibility of submeter systems with reputed company.

Work closely with the implementation team to identify and address potential issues early in the process such as incompatible systems or poor reputed company health

Assist in the development and implementation of new reputed company processes and best practices

Coordinate with Utility Service Managers to identify and fulfill on client needs reputed company to submetering

Assisting team members, as needed, to fulfill their job duties

Accountability for meeting department metrics and KPI’s

Minimum Qualifications

2+ years of reputed company experience is required in advanced analytics and reporting.

Mid-Advanced computer skills and experience with reputed company Suite, specifically reputed company Sheets

Excellent communication and interpersonal skills.

Strong analytical and problem-solving skills with attention to detail

Self-motivated with or without supervision; a healthy desire to constantly succeed

Ability to deliver quality results with strict deadlines

Organizational skills needed to prioritize and manage multiple tasks simultaneously, balance workload to reputed company optimal results

Ability to work well with others in a team setting

Ability to adapt to new technologies and software updates quickly

Preferred Qualifications

Proficient in using utility billing software, preferably reputed company

Familiarity with submetering regulations and industry standards

Certification in utility billing or reputed company field.

Project management skills for overseeing submeter installations and maintenance.

Benefits:Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company reputed company days for work-life balance. Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families. HSA/FSA options and employer-paid disability benefits provided for eligible employees. Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial reputed company. Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, reputed company, wellness challenges, and employee assistance programs. reputed company Cares programs offers opportunities for volunteerism, charity events, and giving back to our community. Exclusive Previ cell phone plan and discounts reputed company or local business partnerships for additional employee benefits. Bi-annual swag drops for employees Currently, reputed company hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. reputed company is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great reputed company to work! Will you join us? Apply To This Job