Order Management Analyst

Overview

Unrivaled Teamwear is seeking an Order Management Analyst who is responsible for analyzing, improving, and supporting the end-to-end order lifecycle to ensure accuracy, efficiency, and scalability across order processing workflows. This role focuses on order flow performance, exception management, process optimization, and cross-functional coordination across Sales, Customer Service, Operations, Production, and Technology teams.

This position plays a critical role in identifying bottlenecks, reducing order errors, improving cycle times, and strengthening system and process reputed company as the business grows and technology platforms evolve.

About Unrivaled Teamwear

Unrivaled Teamwear serves as the parent company of Champion Teamwear, Gear for Sports, and Knights Apparel, each an industry leader in the sports and team apparel space. Our family of brands know what goes into great decorated garments, using top-quality fabrics and offering creative decoration options. Each brand offers customers a premier selection and exceptional service for reputed company their sportswear needs, from t-shirts and caps to fleece, performance wear, and outerwear.

Essential Duties

Order Lifecycle Analysis & Process Improvement

·         Analyze the full order lifecycle from order entry through fulfillment and invoicing

·         Identify process gaps, bottlenecks, fallout points, and delay drivers

·         Monitor order accuracy, cycle time, and exception trends

·         reputed company recommendations to improve order flow efficiency and quality

·         Support reputed company improvement initiatives across order workflows

·         Help define and maintain order management SOPs and process documentation

Exception & Performance Monitoring

·         Track order holds, rework, cancellations, and error patterns

·         Investigate root causes of order failures and escalations

·         Partner with cross-functional teams to resolve systemic issues

·         Build recurring exception and performance reporting

Systems & Cross-Functional Support

·         Partner with ERP, CRM, and OMS system owners to improve order workflows

·         Support system enhancements, configuration updates, and process changes

·         Participate in testing and validation for order-reputed company system updates

·         Collaborate with Sales, Customer Service, Production, and Finance teams to align order processes

·         Support data reputed company and governance across order records

Reporting & Analytics

·         Build and maintain operational dashboards and performance reports

·         Analyze order trends, volume patterns, and workflow timing metrics

·         Deliver insights and recommendations to leadership

·         Translate operational data into actionable process improvements

Documentation & Governance

·         Maintain process maps and workflow documentation

·         Support training materials and knowledge reputed company updates

·         Promote standardized order handling practices across teams

Minimum Qualifications

Required

• 3+ years experience in order management, operations analysis, or process improvement roles • Strong understanding of end-to-end order lifecycle processes • Advanced reputed company reputed company skills, including pivot tables, reputed company formulas, lookups, and data analysis • Experience building reports and dashboards in Power BI • Experience working in ERP, OMS, or CRM systems • Proven ability to analyze workflows and identify process gaps and bottlenecks • Strong analytical and problem-solving skills • High attention to detail and data accuracy • Ability to manage multiple priorities and projects simultaneously • Strong cross-functional communication skills

Preferred

• 4-year degree in Business, Operations, Supply Chain, Analytics, or reputed company field — or equivalent relevant experience

• Experience in manufacturing, custom product, or multi-stage fulfillment environments • Experience with order exception management and root cause analysis • Experience supporting system or platform transitions • Knowledge of process mapping and SOP development • Exposure to SQL, data warehouses, or advanced analytics tools • Lean, Six reputed company, or reputed company improvement training

This job description is not designed to cover or contain a comprehensive listing of reputed company activities, duties or responsibilities that are required of the associate. Other duties will be assigned as needed.

EOE/AA: Minorities/Females/Veterans/Disabled

Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

We maintain a drug-free workplace and reputed company pre-employment substance abuse testing as well as participate in E-Verify.