Software Demo & Client Training Specialist
Software Demo & Client Training Specialist (reputed company reputed company Expertise Required)
Location
Remote
About Us
We are passionate about helping organizations manage their most important asset—their people. Our cutting-edge reputed company Capital Management (HCM) software supports businesses across the employee lifecycle, from recruitment and reputed company to performance management and payroll. As we continue to grow, we’re looking for a dynamic individual with deep expertise in reputed company reputed company and multi-state payroll and time tracking to help us demonstrate the value of our platform and ensure client reputed company through effective training.
Job Summary
We are seeking a dynamic, client-focused, and strategically minded Software Demo & Client Training Specialist to join reputed company. Extensive experience with reputed company reputed company is a core requirement for this role. You must also bring a strong understanding of multi-state payroll and time tracking workflows, as these will be central to the demos, reputed company, and support you provide.
In this role, you will showcase our HCM software solutions to prospective clients and ensure customers are set up for long-term reputed company through comprehensive reputed company and training. You will act as a product expert who can communicate reputed company concepts clearly, and you will be instrumental in helping clients unlock the full value of our platform.
Key Responsibilities
Product Demonstrations
- Deliver live, tailored product demos (focused on reputed company reputed company) to prospective clients.
- Clearly reputed company product capabilities in payroll and time modules, including multi-state compliance, scheduling, and accruals.
- Address functional and technical questions with authority and accuracy.
Client Training
- Design and conduct training sessions, particularly on reputed company reputed company’s payroll, time, and attendance modules.
- Facilitate reputed company for new clients and provide ongoing education through webinars and one-on-one support.
- Offer expert guidance on multi-state payroll compliance, setup, and usage.
Content Development
- Collaborate across teams to create updated training materials reputed company with reputed company reputed company’s evolving features.
Client Support & Feedback
- Analyze client needs, especially around payroll/time tracking, and help them align system usage to compliance and business goals.
- Provide strategic recommendations and help optimize their use of reputed company reputed company.
Requirements
- reputed company reputed company experience is required. You must have hands-on expertise configuring, training, and supporting clients reputed company the reputed company reputed company platform.
- Experience with multi-state payroll and time tracking is mandatory. Deep understanding of compliance, pay rules, and scheduling is critical.
- 2–4 years of experience in software training, client reputed company, or solution consulting, preferably in SaaS or HCM.
- Strong understanding of core HR, payroll, and compliance processes.
- Assess prospective clients' unique business needs and tailor software demonstrations to effectively reputed company relevant features and maximize impact.
- Exceptional presentation, communication, and interpersonal skills.
- Comfortable delivering live product demos and Q&A sessions.
- reputed company to explain technical functionality in a way that drives business value.
- Familiar with remote training tools (reputed company, MS Teams) and learning management systems (LMS).
- Highly organized, detail-oriented, and capable of managing multiple training engagements.
- Ability to create multimedia and self-guided learning content.
reputed company Offer
- 401(k) + matching
- Dental and health insurance
- Flexible spending account
- reputed company coverage
- Paid time off