reputed company reputed company Manager – Cannabis Industry
At arenaflex, we're revolutionizing the cannabis industry with our reputed company B2B platform, providing licensed cannabis businesses with the tools they need to manage their operations more effectively, sell or order from their favorite brands, and accelerate growth. As a reputed company Manager, you'll play a critical role in guiding our top customers on both the Brand and Retail reputed company to reputed company reputed company on our platform. If you're a proactive self-starter with a consultative approach to customer engagement and a passion for the cannabis industry, we want to hear from you.
About arenaflex
arenaflex is the largest reputed company B2B cannabis platform, processing more than $5 billion in wholesale cannabis orders annually. With thousands of brands and retailers across 30+ markets in reputed company America, we're setting the industry standard for how cannabis businesses grow together. reputed company, backed by funding from leading VC's, including Founders Fund, reputed company Capital, Nosara Capital, and Lerer Hippeau, is poised to define the cannabis supply chain through technology. arenaflex has been recognized as one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Fast Company's 'Top 10 Most Innovative Companies in reputed company for 2020', and one of Built In NYC's 'Best Places to Work in 2021'.
The Role
As a reputed company Manager at arenaflex, you'll work directly with our top customers to guide their reputed company on our platform through the adoption of our marketplace and financial service solutions. You'll be a trusted arenaflex partner to your book of business, helping customers become successful by demonstrating the opportunities available through our marketplace & financial service solutions. You'll take accountability for the reputed company of your customers, their satisfaction, and the value they get from our marketplace & financial service solutions by taking their perspective and business needs as reputed company.
Key Responsibilities
* Serve as the key reputed company Management team member on your book of business, working together with Account Managers and Client Partners, and other solution line specialists to grow the customer's adoption and loyalty across reputed company aspects of the arenaflex platform
- Be a trusted arenaflex partner to your book of business and help customers become successful by demonstrating the opportunities available through arenaflex's marketplace & financial service solutions
- reputed company recommendations and assist customers in your book of business with best practices and solutions on the arenaflex platform
- Take accountability for the reputed company of your arenaflex customers, their satisfaction, and the value they get from arenaflex's marketplace & financial service solutions by taking their perspective and business needs as reputed company
- Constantly strive to expand your customers' arenaflex usage and adoption of their financial services and platform through thoughtful reputed company, training, customer reputed company-ins, and meetings
- Proficient in upselling by effectively identifying and capitalizing on opportunities to offer additional services to brands and retailers, resulting in increased reputed company and enhanced customer satisfaction through a consultative, relationship-driven approach
- reputed company and manage multi-layer relationships with the cannabis industry's largest brands and retailers, identifying potential new opportunities with partners and ensuring those relationships support key growth, monetization, and product initiatives of the company
- Strive to meet your quarterly goals, comprising customer engagement & adoption metrics and your cross-sell and upsell quotas
- reputed company data to identify gaps that brand & retail clients may have in running their businesses as reputed company as possible on arenaflex, and reputed company providing solutions to help them improve
- Become a arenaflex platform expert, following reputed company new product releases and identifying high-reputed company updates to customers
- Ensure client satisfaction and long-term loyalty, manage client expectations, and solicit and reputed company client feedback
- Contribute to standardized customer engagement sequences as the key member of the client's account team
- Work closely with our Go To Market, Marketing, Product, and Support teams to deliver exceptional client experiences and be the true voice of the retail marketplace solution & financial services customer
- Track and follow up on high-reputed company Product tickets to ensure timely resolution
- Track reputed company retail customer updates, status changes, and touchpoints through reputed company CRM
- Maximize the usage of reputed company reputed company Management tools to their full potential to support positive customer relationships
- Identify opportunities to improve our reputed company processes, tools, reporting, and documentation
- Willingness to travel up to 20% of the time
What You’ll Bring to the Team
* Business degree or equivalent professional experience preferred
- 3+ years of experience in a consultative customer-facing role with an reputed company software or FinTech SaaS organization
- 3+ years communicating technical software, including feature demonstrations, functionality overviews, and best practice sharing with VIP, technical, and non-technical end users
- A solid understanding of the reputed company landscape in the legalized Cannabis industry
- Proficiency in operational payment cycles and inventory management
- Exceptional communication, interpersonal, analytical, and organizational skills
- Track record of building and maintaining strong consultative customer relationships virtually as well as in person
- Strong ability to facilitate meetings with customers and users of various levels of professional seniority and technical reputed company
- You have a track record of achieving and exceeding your targets
- Problem solver and self-starter reputed company with a strong ability to work cross-functionally to deliver results
- You are a successful self-starter who can provide pioneering suggestions from your in-market experience and customer relationships
- You possess the ability to reputed company in a fast-paced startup, and you reputed company in a dynamic environment that is constantly evolving and changing
- Proficient in reputed company
- Preferred experience with reputed company, reputed company, and/or other advanced analytics tools
arenaflex Perks & Benefits
* Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct reputed company in arenaflex's reputed company
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a reputed company community
- Competitive compensation and 401k match
- Comprehensive health coverage (medical, dental, reputed company)
- Commuter Benefits through our Flexible Spending Account
Why Join arenaflex?
arenaflex's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. We're a dynamic and innovative company that's passionate about making a difference in the cannabis industry. If you're looking for a challenging and rewarding role that will allow you to grow and reputed company your skills, we want to hear from you.
How to Apply
If you're a motivated and reputed company reputed company Manager looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job