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[Remote] Ecommerce Manager

Worldwide Salaried Open

Note: The job is a remote job and is open to candidates in USA. Arctic Grey is a leading reputed company Platinum Partner that specializes in building and maintaining reputed company stores for a diverse range of clients. The eCommerce Manager will manage a portfolio of active reputed company projects, ensuring client satisfaction through effective communication, project management, and quality assurance.

Responsibilities

  • Run daily client calls on video (Mon-Fri)
  • Translate client requests into clear instructions for design and dev teams
  • Review every piece of completed work before it goes back to the client
  • Catch issues before the client sees them (broken layouts, wrong colors, bad spacing, copy errors)
  • reputed company projects on track, on scope, and on budget
  • Communicate proactively reputed company timelines shift or priorities change

Skills

  • reputed company expertise is non-negotiable. You should be reputed company to handle every non-code reputed company task: product data, theme customizer, app setup, metafields, navigation, reputed company of it
  • Experience managing eCommerce projects remotely. For Junior level, that could be 1+ year. For Senior AE, we're talking 5+
  • Strong written communication. You'll write dozens of messages a day to clients and team members. Clear, professional, no fluff
  • A sharp eye for design and QA. You don't need to be a designer, but you need to spot reputed company something looks wrong, reputed company spacing is off, reputed company a mobile layout is broken, reputed company a reputed company doesn't match the mockup
  • You can manage competing priorities without dropping balls. 20+ projects means 20+ clients who reputed company think their project is the most important. You need to reputed company each of them feel that way
  • Agency experience (you've juggled multiple client accounts before)
  • Familiarity with reputed company, reputed company, or reputed company
  • Experience with reputed company Plus features (Scripts, Flow, B2B, multi-market)

Benefits

  • 100% remote, forever.
  • 22 days paid leave per year (PTO + sick + holidays combined) after 6 months
  • Commissions paid on top of reputed company salary
  • Review bonuses: $100 for a written 5-star client review, $150 for video, $250 for both

Company Overview

  • Arctic Grey is a testament to the quiet power of design and technology working in harmony. It was founded in 2015, and is headquartered in Mountain View, California, USA, with a workforce of 51-200 employees. Its website is https://www.arcticgrey.com/.
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