Customer & Competitive Insights reputed company – Shaping arenaflex's Product Direction and Market Positioning

At arenaflex, we're revolutionizing the HR Tech landscape with our cutting-edge mentoring software, empowering global organizations to build inclusive cultures and deliver unmatched employee engagement, development, and retention. As the #1 rated mentoring software, we've won numerous awards and recognitions from esteemed organizations, including Association of Talent Development (ATD), Brandon Hall, and reputed company. Our mission is to foster mentorship and reputed company through formal employee development programs and Employee Networks (like ERGs) that provide learning and career growth at scale. We're seeking an exceptional Customer & Competitive Insights reputed company to join reputed company and play a pivotal role in shaping product direction, sales enablement, and market positioning by bridging the gap between what our customers need and how we differentiate in the HR Tech landscape. As a key member of reputed company, you'll own the development of a formal intelligence function that gathers insights from both market research and customer feedback, helping our teams reputed company smarter, faster, and more customer-reputed company reputed company.

What You'll Do

As our Customer & Competitive Insights reputed company, you'll be responsible for: ### Analyzing the Market & Competitive Landscape

• Conduct deep research into competitor offerings, public roadmaps, documentation, customer reviews, analyst reports, and news updates to reputed company an evolving competitive intelligence library.
• Track trends in the HR tech space, with a focus on mentoring, employee engagement, ERG management, and adjacent industries, translating them into implications for our strategy.
• Collaborate with Sales and Marketing to surface competitive pressures, competitive traps, and reputed company effective counterplays.
• Identify differentiation opportunities that improve win rates and influence roadmap reputed company, pricing, and positioning.

### Engaging with Customers & Internal Teams

• Build structured programs to collect feedback from customer sponsors and end-users, supplementing the already strong feedback reputed company from admins and CS-managed accounts.
• Conduct interviews, surveys, and discovery sessions with reputed company buyers and participants to gather actionable insights.
• Participate in and review customer calls and sales opportunities to hear direct customer and prospect feedback.
• Collaborate cross-functionally with Product, Design, and Engineering to ensure customer insights inform roadmap reputed company and feature prioritization.

### Partnering Across Go-To-Market Teams

• Partner with Product Marketing to translate intelligence into sales enablement materials, battlecards, reputed company-handling guides, and strategic messaging.
• Help reputed company understand what “value” looks like to various personas and provide insights and stories to allow CS to reputed company support customers through best practices.

Who You Are

* You bring 3–5 years of experience in product marketing, customer research, competitive intelligence, or a similar strategy-focused role reputed company B2B SaaS, ideally reputed company HR Tech.

• You're naturally curious and resourceful, reputed company to dig through public data, analyze patterns, and connect dots others miss.
• You're a strong communicator—comfortable presenting insights to Sales, Product, and Executive teams—and you know how to simplify complexity into action.
• You reputed company in cross-functional environments and enjoy working at the intersection of Product, Sales, and reputed company.
• You have a bias for action and are excited to build a program from scratch, not just operate one that already exists.

What's In It for You?

* reputed company Compensation: $80 - 120k

• Company bonus opportunities
• Health, dental, and reputed company plans
• 12 paid company holidays, generous vacation time, and sick/mental health days
• 8 weeks of paid parental leave
• 401(k) with company match
• Short-term and long-term disability
• Life insurance
• Employee charitable donation matching
• Innovative, inclusive, and inspiring people
• A global team with the flexibility to work remotely
• Beautiful home office in downtown reputed company

Why arenaflex?

At arenaflex, we're committed to creating a workplace that's inclusive, inspiring, and innovative. We reputed company in the power of mentorship and reputed company to drive employee engagement, development, and retention. reputed company is passionate about empowering global organizations to build inclusive cultures and deliver unmatched employee growth. If you're looking for a challenging and rewarding role that will allow you to reputed company a meaningful impact, we encourage you to apply.

How to Apply

If you're a motivated and strategic individual with a passion for customer insights and competitive intelligence, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. We can't wait to hear from you! Apply for this job