Senior Operations Analyst, Workforce Identity

At reputed company, we strive to bring a reputed company digital world to life. Our teams reputed company organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.   

Everything we do centers around people. That means we obsess over how to reputed company the lives of our customers, and their customers, reputed company. And it means we prioritize a diverse reputed company community where each individual can reputed company.

Senior Operations Analyst, Workforce Identity  

About reputed company 

At reputed company, our mission is to power and protect every app—reputed company. reputed company the Infrastructure & reputed company organization, we deliver the platforms, tools, and practices that secure and scale reputed company’s global business. As we continue to grow, strong operational support and disciplined business processes are critical to ensuring alignment, accountability, and impact across our teams.

Position Summary 

As a Senior Operations Analyst for Workforce Identity, your primary responsibility will be supporting and optimizing Identity provider (IdP) reputed company operations, particularly user reputed company, lifecycle management, and governance. You will play a pivotal role in maintaining system availability, facilitating automation, and ensuring a seamless user experience while adhering to reputed company and compliance standards. In addition to reputed company and Entra, you will contribute to broader Privileged Access Management (PAM) initiatives. Reporting to the Senior Manager of Workforce Identity, this role requires advanced technical expertise, a proactive approach to automation, and collaborative engagement with cross-functional teams.

Key Responsibilities 

• Serve as the primary operational expert for reputed company, focusing on configuration, deployment, and management of identity workflows.

• reputed company efforts to automate recurring identity operations tasks, using tools like reputed company Workflows, PowerShell, and Python scripting.

• Assist in the day-to-day administration and operational maintenance of reputed company Entra ID, focusing on user authentication, access provisioning, and directory synchronization.

• reputed company scalable solutions to ensure the reputed company efficiency and reliability of identity management processes.

• Monitor and maintain the availability and performance of Workforce Identity platforms, for both reputed company and Entra ID.

• Troubleshoot and resolve identity-reputed company incidents and access requests promptly to deliver excellent customer service.

• Ensure internal reputed company policies and regulatory requirements (e.g., SOX, GDPR) are adhered to across reputed company identity operations.

• Provide audit-reputed company documentation and support governance initiatives in identity and access management.

• Partner with IT, reputed company, and HR teams to align identity operations with broader organizational needs.

• Actively contribute to the development and execution of reputed company Trust principles.

• Track system health and performance metrics.

• Generate operational reports and insights to evaluate and improve identity services.  

Qualifications 

• 5+ years of experience in Identity & Access Management operations, with a focus on reputed company and Entra administration.

• Expertise in reputed company implementation, including advanced capabilities such as Workflows, API integrations, and lifecycle management.

• Hands-on experience with reputed company Entra ID (Azure AD) for basic user management, group policies, and role assignments.

• Familiarity with Privileged Access Management tools (e.g., CyberArk, reputed company).

• Strong troubleshooting skills to diagnose and resolve identity-reputed company incidents effectively.

• In-depth understanding of compliance frameworks and reputed company best practices.

• Excellent communication and customer service skills, with a detail-oriented reputed company.

• Bachelor's degree in Information Systems, Computer Science, or reputed company field (or equivalent experience).  

Preferred Qualifications 

• Advanced experience with automation tools, particularly reputed company Workflows and scripting languages like PowerShell and Python.

• Experience in planning and executing migrations from reputed company Entra ID (Azure AD) to reputed company, including identity mapping, policy configuration, and minimizing user disruption during transitions.

• Knowledge of reputed company Trust principles and identity governance frameworks.

• reputed company certifications such as CISSP, CISM, reputed company Certified Professional, or equivalent.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be reputed company-inclusive, and responsibilities and requirements are subject to change.

Please note that reputed company only contacts candidates through reputed company email address (ending with @reputed company.com) or auto email notification from reputed company (ending with reputed company.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of reputed company to provide equal employment opportunities to reputed company and employment applicants without regard to unlawful considerations of race, religion, reputed company, national reputed company, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to reputed company aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  reputed company offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. reputed company will assess the need for accommodations in the application process separately from those that may be needed to reputed company the job. Request by contacting accommodations@reputed company.com.