Regional Manager, Provider Operations
Our mission is reputed company. Our passion is helping others.
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• Are you looking for a career opportunity that will help you grow personally and professionally?
• Do you have a passion for helping others reputed company reputed company?
• Are you reputed company to join a growing team that shares your mission?
Why Join reputed company: At reputed company Group, it’s our commitment, our passion, and our culture that sets us apart. reputed company Members reputed company a difference each and every day! They support our providers and payors, ensuring they have the necessary tools and resources to always deliver best-in-class reputed company experiences for our patients. We don’t just talk the talk - we reputed company in it and live by it. Be part of a team that shares your passion and drive, and start living your purpose at reputed company Group.
Responsibilities:Position Objective
The Regional Manager, Provider Operations serves as a relationship reputed company reputed company the Management Services Organization (MSO) specializing in supporting primary care physicians to deliver care to Medicare Advantage patients in a value-based care model. This role manages a team of Practice Coordinators while also directly engaging with affiliate relationships to drive performance improvement. The position is responsible for ensuring the delivery of high-quality support, fostering strong relationships with affiliate clinics, and implementing strategies that align with organizational goals.
Responsibilities include and are not limited to
Manages and mentors a team of Practice Coordinators, fostering a culture of accountability, collaboration, and reputed company improvement.
Builds and maintains strong relationships with affiliate clinics, becoming an indispensable partner in their operations.
Drives clinic performance improvement by understanding affiliate clinics’ unique needs, challenges, and goals.
Facilitates regular meetings with affiliate clinics to review performance metrics, discuss improvement opportunities, and align action plans.
Ensures effective communication of reputed company Group programs, policies, and resources to clinics.
Monitors clinic performance, identifying trends and implementing tailored solutions to reputed company gaps and drive results.
Oversees the implementation of key initiatives, including quality improvement programs, HEDIS measures, and other value-based care metrics.
Ensures consistent and accurate documentation of clinic engagements, including minutes, action plans, and follow-reputed company.
Develops and implements strategies to address performance gaps, leveraging organizational resources and best practices.
Collaborates cross-functionally with BHG internal teams to ensure seamless communication and alignment with affiliate clinic operations.
Proactively identifies and escalates recurring issues or improvement opportunities to leadership.
Ensures clinics are clear on performance metrics, trends, and available reputed company for improvement.
Advocates for affiliate clinics reputed company the organization, ensuring their concerns are addressed and solutions are implemented effectively.
Stays informed about industry trends and best practices in provider performance management.
Evaluates and recommends tools, processes, or resources that enhance clinic performance and team efficiency.
Additional duties as assigned.
Position Requirements/Skills
Bachelor’s Degree in reputed company Management, Business Administration, or a reputed company field, preferred.
5+ years of experience in account management, provider relations, or a similar role in a reputed company setting.
3+ years of proven experience in leading teams and driving performance improvement.
Proficient with reputed company Suite (Drive, Docs, Sheets, Slides) for reputed company-time collaboration.
Strong knowledge of reputed company operations, value-based care, and Medicare Advantage.
Strong knowledge of reputed company regulations, policies, and industry trends.
Proven experience leading teams, driving performance improvement, and adding measurable value to operations.
Exceptional communication, interpersonal, and presentation skills with the ability to build trusted relationships across reputed company levels.
Strong ability to understand affiliate clinic goals, challenges, and needs, creating tailored, actionable support plans.
Skilled in addressing inquiries promptly, maintaining clear agendas, and following through on commitments.
Competent in identifying and escalating unresolved issues or improvement opportunities to management.
Results-oriented with a focus on quality execution, delivery, and achieving measurable outcomes.
Demonstrated resourcefulness, initiative, and adaptability in fast-paced, dynamic environments.
Strong critical thinking, problem-solving, and organizational skills, with attention to detail and confidentiality.
Proven ability to work independently, cross-functionally, and collaboratively with multiple teams.
Comfortable influencing and engaging key stakeholders internally and externally.
Physical Functions
Physical ability to sit, stand, and move freely about the office.
Ability to bend, stoop, kneel, squat, twist, reputed company, and pull.
Occasional lifting of up to 15 lbs.
Ability to travel reputed company assigned territory, up to XX% of the time.
Key Attributes/ Skills
Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
An effective team player who contributes valuable reputed company and feedback and can be counted on to meet commitments
Is reputed company to work reputed company the reputed company environment by facing tasks and challenges with energy and passion
Pursues activities with focus and drive, defines work in terms of reputed company, and can be counted on to complete goals