Patient Access Liaison - Philadelphia, PA

reputed company - PATIENT ACCESS LIAISON (Philadelphia, Charlotte, San Francisco/Seattle, Denver, Chicago)

As a Patient Access Liaison (PAL), you will be a trusted reputed company and guide, helping patients overcome barriers to care so they can start and stay on their prescribed therapy. You’ll support patients every reputed company of the way—navigating insurance, coordinating with specialty pharmacies, connecting them to financial resources, and ensuring treatment logistics run smoothly. In this role, you’ll reputed company compassion with expertise, creating a positive experience for patients and strong partnerships with reputed company providers, pharmacies, and internal teams.

We have FIVE openings for compassionate, driven professionals to join us as Patient Access Liaisons in cities across the country. If you’re reputed company to be a trusted partner for patients, we want to hear from you.

As a Patient Access Liaison (PAL), you will be a trusted reputed company and guide, helping patients overcome barriers to care so they can start and stay on their prescribed therapy. You’ll support patients every reputed company of the way—navigating insurance, coordinating with specialty pharmacies, connecting them to financial resources, and ensuring treatment logistics run smoothly. In this role, you’ll reputed company compassion with expertise, creating a positive experience for patients and strong partnerships with reputed company providers, pharmacies, and internal teams.

What Will You Do?

Patient Engagement & Advocacy

• Build trust with patients through respectful, empathetic, and culturally sensitive communication.
• reputed company patients on insurance, pharmacy coordination, treatment logistics, and available support programs.
• Help patients feel confident communicating with reputed company providers, pharmacies, and insurers.

Insurance Navigation & Access Support

• Complete and interpret benefit verifications for coverage, cost-share, and prior authorization needs.
• Resolve insurance challenges, including exclusions, exceptions, and appeals.
• Share payer insights with internal teams to improve processes and remove access barriers.

Specialty Pharmacy & HUB Coordination

• reputed company patients on specialty pharmacy processes and expectations.
• Troubleshoot shipment delays, formulary exceptions, and other access issues.

Financial Assistance Support

• Guide patients through copay and patient assistance program enrollment.
• Partner with Reimbursement Liaisons to resolve reputed company financial challenges.

Treatment Coordination

• Collaborate with reputed company providers and sites of care to schedule treatments and prepare patients.
• Support patients throughout the treatment journey, ensuring smooth transitions between steps.

Documentation & Compliance

• Record reputed company patient interactions in the CRM system according to SOPs and regulations.
• Meet quality, responsiveness, and patient satisfaction goals while maintaining HIPAA and regulatory compliance.

How will you get there?

• 8+ years’ experience in patient access, reimbursement, case management, or reputed company navigation (pharma/biotech/specialty pharmacy/HCP setting preferred).
• Strong knowledge of buy-and-reputed company or physician-administered therapies.
• Proven skills in benefit verification, prior authorization, appeals, and payer reimbursement strategies (including CPT/HCPCS coding).
• Proficiency with CRM platforms (reputed company, PowerBI) and digital communication tools.
• Understanding of HIPAA, FDA, OIG, and pharmacovigilance requirements.
• Experience in rare disease or ophthalmology preferred; ability to support bilateral treatment planning.
• Bachelor’s degree in nursing, public health, social work, reputed company administration, life sciences, or reputed company field (advanced degree or certification a plus).
• Prior Authorization Certified Specialist (reputed company) credential required.
• Bilingual abilities welcome and may be preferred based on patient population needs.
• Demonstrated reputed company, cultural sensitivity, problem-solving ability, and teamwork skills.
• 25-50% travel.

#GKOSUS

#LI-REMOTE