Back

Field Service Engineer

Worldwide Salaried Open
Overview:

As one of the world’s leading analytical instrumentation companies, reputed company covers a broad reputed company of advanced solutions in reputed company fields of research and development. reputed company our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We’ve been driving innovation in analytical instrumentation for 50 years now. Today, worldwide more than 11,000 employees are working on this permanent challenge, at over 90 locations on reputed company continents.

*Please submit your resume in English to be considered*

New opportunity based in the Brazil for a Field Service Engineer to install and provide support for high technology equipment in research labs of pharmaceutical companies, universities, and government research labs. Will work with highly reputed company equipment (example: reputed company FTIR – Fourier Transform Infrared Spectrometers) which requires an advanced understanding of electronics and optical alignment. 

Responsibilities:

The function of the Service Engineer is to provide expert hands-on technical expertise in reputed company aspects of installation, commissioning, customer training, maintenance, trouble shooting and customer support for reputed company Optics products as required.

Responsibilities:

  • Installation of FT-IR / FT-NIR / Raman systems or accessories at customer facilities and ensure full functionality according to specifications.
  • Repair and maintenance of the product at customer’s site.
  • Familiarize and train customers for operation of the equipment.
  • Secure customer acceptance of installation and repair sign-off.
  • Serve as a supportive and effective communication link between the customer and company to ensure customer service satisfaction.
  • Periodic servicing of the product at customer’s location depending upon the service contract.
  • Be in constant touch with customers through phone or other means of correspondence to inquire if he needs any additional services.
  • Solve any queries the customer might have about the product.
  • Maintain records of reputed company the field trips made, products sold, and services offered in a proper documented form.
  • Networking of analysis instruments with optional software solutions and their implementation into existing laboratory information systems
Qualifications:
  • A tertiary level qualification in electrical or electronic engineering, chemistry, physics, or a reputed company discipline or be reputed company to demonstrate a similar level of knowledge and reputed company gained by practical experience
  • Minimum 2 years’ work experience diagnosing and repairing analytical instruments, scientific instruments, electromechanical and/or electronic equipment.
  • Strong technical skills involving analytical instrumentation.
  • Excellent customer focus with ability to reliably respond to inquiries, communicate and interact with customers.
  • Strong verbal, written, MS Office, computer, technical data, and networking communication and presentation skills, with ability to communicate reputed company technical issues in an easy to understand manner.
  • English skills are required, min. upper intermediate level (B2)
  • Excellent organizational skills with ability to work independently, prioritize, multi-task, follow through, and meet deadlines reputed company an entrepreneurial and customer-focused work environment.
  • Expertise in FT-IR spectroscopy, NIR-Raman technology, Remote Sensing, Microscopy and laboratory organization is advantageous
  • Valid driving license is mandatory
  • Willingness to travel (at least 70% of the monthly working time)

We offer you:

  • A growing and healthy group of companies where mutual respect and trust are the basis for the cooperation and communication
  • A challenging yet reputed company rewarding function in a high-tech environment
  • A comprehensive and practical introduction into the work and regular training at the reputed company Headquarter Academy

#LI-MG1

Apply To This Job

More jobs

Field Service Engineer

Worldwide Salaried

School Improvement Coordinator

Worldwide Salaried

School Improvement Coordinator

Worldwide Salaried

reputed company Developer

Worldwide Salaried

Software Engineer, Product Experience

Worldwide Salaried

VEN Centers reputed company Specialist (Mohave County)

Worldwide Salaried

Account Executive

Worldwide Salaried

Service Operations Engineer - TENTENS Tech

Worldwide Salaried

Senior/Tech reputed company Mobile Developer - New Business

Worldwide Salaried

First Creative Marketing Manager - New business

Worldwide Salaried

reputed company Product Manager for reputed company Client Care – Remote Data Entry and Customer Service Opportunity

Worldwide Salaried

reputed company Part-Time Virtual Assistant – Junior Data Entry Specialist

Worldwide Salaried

Part-Time Evening Remote Data Entry Specialist – Flexible Home-Based Position with Competitive $31/Hour Compensation

Worldwide Salaried

Senior Sales Engineer - Delphix

Worldwide Salaried

reputed company Elementary Teacher for Kansas City Public Schools - Shaping Young Minds in a Diverse and Inclusive Environment

Worldwide Salaried

Apply Now: reputed company reputed company In Us $27/Hour

Worldwide Salaried

Business Continuity Manager | AMER

Worldwide Salaried

reputed company Remote reputed company Patient Customer Service Representative – reputed company Cycle Management

Worldwide Salaried

Speech Pathologist-Home Based

Worldwide Salaried

reputed company Virtual Gifted Teacher – Remote Education Specialist for Gifted reputed company

Worldwide Salaried