Back Office Rep-Remote (Part Time, Seasonal, Tech Products)

About the position The Back Office Rep-Remote (Part Time, Seasonal, Tech Products) works from home and does not require any interaction with customers. This position will be engaged in the critical task of labeling and annotating diverse data types, including images, text, and videos, to meet the high standards of our clients. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “ World’s Best Workplaces ,” “ Happiest Employees ,” and “ Best Companies for Career Growth ” awards every year? Then a remote Technical Support Representative position at Concentrix is just the right place for you! As a remote Back Office Rep-(Part Time, Seasonal, Tech Products), you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

Responsibilities

• Provide back office support, no phone calls/chats!
• Verifying Photos for accuracy and correcting AI errors.
• Ensure the appropriateness of social media content.
• Deliver expert customer experiences…with a smile.

Requirements

• Must be able to commit to at least a 30-hour work week
• 2 years of professional photography and/or photo editing experience
• Typing speed of at least 30 AWPM
• A quiet, distraction-free environment to work from in your home
• A high school diploma or GED
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
• High Speed internet (no wireless/hotspots or satellite) and a smartphone
• Must reside in the United States and have a valid U.S. address for residence

Nice-to-haves

• Familiarity with iOS and/or MacOS, or comparable technology is preferred

Benefits

• The base salary for this position is $24.00/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance.
• Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.
• Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.
• Choose YOUR OWN schedule!
• Temporary Gig work around your schedule offers great flexibility (Must be able to commit to at least a 30-hour work week)
• DailyPay enrollment option to access pay "early," when you want it
• 2 days of paid training
• Lucrative employee referral bonus opportunities
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience with company-supplied technologies
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

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